Fixed Operations Manager

2 weeks ago


Thornhill, Canada Honda of Thornhill Full time

Fixed Operations Manager

Honda of Thornhill Thornhill, ON L4J1A1
**Who We Are**

At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.

Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible
- with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.

**Reports to**:
General Manager

Are you a dynamic leader with a passion for automotive excellence? Do you have a proven track record in managing fixed operations at a dealership? If so, we want YOU to join our team as a Fixed Operations Manager

At Honda of Thornhill, we take pride in providing top-notch automotive services to our customers. Our commitment to quality and customer satisfaction is at the core of everything we do. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us

As a Fixed Operations Manager, you will be responsible for the operations of the service and parts department. You will play a pivotal role in taking our service and parts department to new heights.

**Here’s What You’ll be Doing**:

- Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
- Plans the objectives of the Service and Parts departments together with the supervisor and attains these objectives.
- Prepares and manages the annual operating budgets of the departments.
- Maintains reporting systems, as required by general management and the manufacturer.
- Keeps up to date on new equipment and tools and makes purchasing recommendations.
- Performs other duties as required by the General Manager to ensure the successful operation of the dealership.

**Skills and Qualifications**
- Previous experience in automotive service and parts management
- Advanced knowledge of technical repairs and procedures and manufacturer warranty policies.
- Advanced knowledge of Provincial Safety Standards concerning the performance and area of position responsibility.
- CDK and/or Reynolds Experience.
- Strong leadership and team-building skills.
- Excellent problem-solving abilities.

**What’s in it for you**

In addition to a fast-paced, exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our dealer group, such as:

- Discounted programs to enhance employee experience
- Enhanced vacation policy, based on tenure
- Track Days & Budget Car Track Challenge
- Seasonal Employee Events
- Support in career advancement
- Robust training and development programs
- RRSP/DPSP/TFSA
- Company paid Life Insurance, Accidental Death & Dismemberment
- Comprehensive Health and Dental and extended Health Care
- Employee Assistance Program
- Tuition Reimbursement

If you are passionate, customer focused, and thrive in a team environment, we encourage you to apply. We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.



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