Specialist Moa

We are seeking a compassionate, detail-oriented, and team-focused Pediatric Medical Office Assistant (MOA) to join our clinic. This role involves a blend of administrative and clinical support responsibilities, ensuring high-quality care to patients and their families.

**Key Responsibilities**:

- Schedule and coordinate patient appointments.
- Process and respond to incoming e-faxes, referrals, and other communications in a timely manner.
- Liase with other healthcare professionals as necessary to coordinate patient care (e.g. referring physicians, subspecialists, allied health professionals, social workers, public health, schools).
- Maintain patient records and ensure data accuracy.
- Escort patients to exam rooms and support them during clinical care as needed.
- Obtain and document patient measurements (e.g., height, weight, head circumference, vital signs, heart rate, blood pressure, etc.)
- Perform basic clinical tasks, such as scoring screening questionnaires and room preparation ("flipping" exam rooms).
- Stock and clean exam rooms, ensuring supplies are replenished and surfaces sanitized.
- Perform minor cleaning duties in the waiting area as necessary, such as wiping furniture during the day.
- Support overall office organization and cleanliness.

**Qualifications**:

- Excellent communication skills, both verbal and written.
- Exceptional organizational skills, including the ability to prioritize tasks effectively and manage multiple responsibilities simultaneously.
- Ability to develop and maintain effective working relationships with staff, patients (children and their caregivers), and external agencies.
- Ability to handle sensitive data with discretion, ensuring privacy and confidentiality.
- Sensitivity and compassion toward patient needs, with an understanding of cultural and gender inclusivity.
- Self-motivation, adaptability to change, and proactive mindset.
- Detail-oriented and able to remain calm in busy or stressful situations.
- Proficiency with computer systems and office equipment, including Microsoft and G Suite apps.

**Personal Attributes**:

- A keen willingness to learn.
- Commitment to excellence and care in all work.
- Dedication to fostering a positive, gossip-free, and transparent team culture.

**Work Schedule & Compensation**:

- 32-40 hours per week.
- Starting wage: $22/hour.
- Benefits eligibility after 3 months.

**About Our Clinic Culture**:We prioritize open communication, collaboration, and a supportive work environment. Join us in making a meaningful impact on the lives of our patients and their families.

**Job Types**: Full-time, Part-time

Pay: From $22.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Evening shift
- Monday to Friday

Work Location: In person

Application deadline: 2025-01-09
Expected start date: 2025-01-16