Site Reliability Specialist

7 months ago

Québec, Canada Ubisoft Full time

**Job Description**:
In this role, you will ensure that the tools and infrastructures used for the studio’s various activities are working properly. More specifically, you will guarantee that they are viable, stable, durable, and efficient.

A true chameleon, you will use your technical expertise and observation skills to manage the systems associated with different areas. In addition, you will act as a contact person to resolve and prevent incidents that may occur in these areas.

With agility, you will move from the technical to the teaching side to facilitate the bridge between development and operations. You will teach these teams the best practices for testing, development, validation, and automation. This will result in the delivery of stable, quality products in a timely manner.

**What you’ll do**
- Guide development teams in **choosing technologies **to improve the visibility, control, and robustness of systems.
- ** Automate** processes as much as possible to make everyone’s job easier.
- Implement tools and work methods to facilitate the **safe and controlled deployment** of services as well as set up and improve incident management processes.
- Participate in **diagnosing** and **correcting** anomalies and failures related to tools and infrastructures.
- ** Coordinate **resources to restore and ensure service level objectives.
- ** Design**, **deploy**, **secure**, and **maintain** various reliable environments.
- Provide ongoing **technical support** and proactively address and resolve issues.
- Create and maintain **deployment guides** and **document** infrastructure implementation and technical specifications in addition to problems encountered and their solutions for future sharing.

**Qualifications**:
**What you bring**
- An undergraduate degree in computer science, computer engineering, or an equivalent field
- Extensive experience in software development, system administration, and database administration (or other relevant experience)
- Experience in infrastructure automation (cloud and on-premises)
- In-depth knowledge of programming languages; observability technologies (Grafana, Splunk, Elasticsearch, Prometheus, OpenTelemetry, etc.,); development tools (Docker, GitHub, Terraform); CI/CD processes; cloud services; and network infrastructures
- Experience with configuration management software (Ansible, Chef, etc.) and system administration (Linux and Windows)
- Understanding of redundant and scalable architecture design, analysis and debugging; code optimization; and routine task automation
- The ability to work and adapt in a fast-paced environment
- Excellent interpersonal and communication skills coupled with a strong sense of teamwork
- A solution-oriented mindset that is capable of analysis and synthesis
- An insatiable thirst for knowledge that keeps you up to date on technological advances

**What to send our way**
- Your CV highlighting your education, experience, and skills

Additional Information
**About us**

Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission: enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

When you join Ubi MTL, you discover a workplace that sparks inspiration and connection. We offer a collaborative space that provides career advancement, a host of learning opportunities, and meaningful benefits centred on well-being.

If you are excited about solving game-changing challenges, harnessing cutting-edge technologies, and pushing the boundaries of entertainment, we invite you to join us on our journey and help us create the unknown.

**At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

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