Student Member Experience Representative

7 months ago


Thunder Bay, Canada Northern Credit Union Limited Full time

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Northern Ontario we are excited to announce that we are currently seeking a part-time **Student** **Member Experience Representative** in our Thunder Bay market.

The Student Member Experience Representative supports our members by working closely with their branch team and internal partners to provide a diverse range of products and services by focusing their efforts on responding to member inquiries, analyzing needs, assisting members with utilizing the products and services which best meet their need and accurately processing financial transaction on the banking system.

They must excel at working towards a standard of excellence and striving towards reaching and exceeding goals as a self-starter and also in support of their team.
- Currently enrolled in college, university or other educational institution.
- Minimum one year of proven customer service experience.
- Commitment to continuous learning and owning their own growth
- Knowledge of basic Credit Union products, services and systems
- Moderate knowledge of Microsoft Word, Excel, Outlook and the use of modern office equipment
- Ability to process transactions, handle cash and balance in an accurate and timely manner
- Ability to communicate effectively (both orally and written) with members and co-workers in a courteous, friendly, professional and efficient manner
- Ability to efficiently organize work and time to meet daily deadlines

**Starting Wage**: $22.03/hour

**Job Type**: Part-Time

**Schedule**: Monday to Friday

We thank all applicants - however only those selected for an interview will be contacted.



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