Load Control Agent

1 month ago

Edmonton, Canada Canadian North Full time

Load Control Agents are responsible for load planning and weight and balance calculations, sometimes acting as local operations agents and assisting with cargo duties.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $20.50 per hour as per the UNIFOR Collective Agreement or commensurate with experience.

Reporting to: Manager, Load Control

**Duties and Responsibilities**:

- Complete aircraft weight and balance calculations ensuring procedures meet safety regulations and guidelines as required;
- Process and resolve operational problems as they arise;
- Process critical operational information in a timely manner;
- Process and resolve operational problems as they arise;
- Maintain accurate record keeping as required by various government agencies and Company polices;
- Provide support and effective handover to the other Load Control Agents;
- Ensure that all workplace issues, including barriers to high-level customer service, are brought to the attention of the Supervisor;
- Must have obtained the radio license from TSC; and
- Other duties as assigned.

**Skills and Qualifications**:

- Include, but not limited to, the following minimum skills and qualifications:_
- Strong mathematical aptitude;
- Knowledge of Sabre and Skyline is considered an asset;
- Previous load control experience is considered an asset;
- Minimum one year of operational experience in an airport and/or cargo environment;
- Excellent planning, time management, and organizational skills;
- Ability to adapt to a changing environment and multi-task;
- Ability to work flexible hours;
- Ability to work independently and with limited supervision;
- Excellent interpersonal skills, including oral and written communication;
- Knowledge of WHIMIS and Dangerous Goods Transportation guidelines and procedures considered an asset;
- A strong background in PC skills;
- Ablity to obtain Restricted Aeronautical Radio Operators Certificate is required;
- Successful completion of Canadian North Load Control Training is required;
- Ability to communicate in Inuktut is a definite asset; and
- Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Please note that relocation assistance is not available for this position.

**Closing Date**:February 4th, 2024.

**Experience**: Required
- 1 year(s): Operational experience in an airport and/or cargo environment

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