Service Technician

5 months ago

Truro Heights, Canada Nova Truck Centres Full time

**Position**:Service Technician - Truck & Transport

**Location: Truro**, NS

**Reports to**:Service Manager

**Anticipated Start Date**:ASAP

**Status / Shift**:Full-time; Day Shift or Evening Shift

**Position Profile**:
Taking direction from the Foreman, the Service Technician diagnoses and completes repairs and/or services on heavy-duty trailers to ensure customer satisfaction.

**Responsibilities**:

- Diagnoses problems by interpreting information relayed by the customer, visual inspections, road testing and/or using various diagnostic tools to determine repairs needed.
- Reports findings and recommends repair and/or replacement of parts.
- Completes mechanical, electrical, air systems, or general repairs/service (i.e. brakes, grease jobs etc.)
- Updates service counter of any unforeseen problems or completion time changes so the customer can be notified.
- Tests and inspects repairs to ensure quality work that meets all standards and determines need for other possibly unrelated repairs.
- Writes repair “story” on work orders to document repairs completed and problems or unusual situations encountered during repairs.
- Maintains company tooling and equipment as well as general shop housekeeping to promote a safe work environment.
- May be responsible for providing guidance to apprentice technicians during repairs.

**Education & Experience**:

- Licensed Red Seal preferred.
- Good physical condition to perform physically demanding duties

**Skills**:

- Must have aptitude to continually learn and upgrade skills/knowledge in the trade
- Positive attitude and team player
- Strong communication skills, patience and commitment to the customer
- Demonstrated problem-solving and analytical skills
- Basic computer knowledge and ability to learn in house programs
- Mechanical aptitude, manual dexterity, good hand-eye coordination, strength, stamina & agility

**Join our Team We offer**:

- Competitive compensation
- Comprehensive health benefits plan
- Company matching RRSP program
- Industry focused training
- We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted._
- **NO PHONE CALLS PLEASE**_

Work remotely
- No

**Job Types**: Full-time, Permanent

Pay: $36.00-$39.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person

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