Lead Services Project Manager

2 months ago


Remote, Canada UKG (Ultimate Kronos Group) Full time

Description

Le ou la gestionnaire de projets est responsable de la prestation quotidienne de la suite de produits UKG. Le ou la gestionnaire de projets doit gérer toutes les étapes du cycle de vie de la mise en œuvre et toutes les ressources du projet.
Les responsabilités peuvent inclure, mais ne sont pas limitées, à ce qui suit:

- Agir en tant que liaison principale avec le client pour toutes les tâches liées à la mise en œuvre.
- Expertise démontrée dans toutes les facettes du cycle de vie de la gestion de projets, y compris, mais sans s’y limiter, la collecte des exigences, la gestion du personnel, la gestion du budget, l’atténuation des problèmes et des risques et l’établissement de rapports sur l’état d’avancement du projet.
- Agir en tant que « formateur de personnel » ou « mentor » auprès des collègues internes. Contribuer au développement continu des pratiques exemplaires et au perfectionnement du personnel.
- Fixer des objectifs de rendement pour l’équipe de projet ou l’unité de travail.
- Superviser le rendement du projet ou du personnel, en comparant les résultats réels aux résultats prévus, afin de s’assurer que les objectifs techniques, les échéances et le budget sont atteints ou dépassés.
- Recueillir des données et préparer des rapports hebdomadaires et mensuels sur l’état d’avancement des travaux, selon les besoins.
- Expliquer tout écart par rapport aux échéances et aux budgets prévus. En outre, préparer et soutenir les évaluations trimestrielles de gestion.
- Diriger les réunions et les escalades au niveau de la direction.
- Fournir des conseils techniques et d’encadrement au personnel afin d’assurer l’exécution adéquate des travaux dans les délais impartis.
- Évaluer les incidences potentielles sur son propre travail et sur celui des autres, puis élaborer et mettre en œuvre la meilleure solution possible.
- Gérer les situations d’escalade de la manière la plus proactive possible, en faisant appel à la direction si nécessaire.
- Interagir fréquemment avec l’équipe, la direction et les clients afin de définir les exigences du projet et de dégager des solutions conformes aux conditions, à la méthodologie, à la politique et à la réglementation définis.
- Établir de solides relations avec la clientèle en tant que « conseiller de confiance » au niveau de la gestion de projet, de gestion de la paie et de la haute direction.
- Un grand souci du détail ainsi qu’une capacité à fonctionner de manière stratégique au sein du compte; regarder de manière proactive la « vue d’ensemble » des objectifs à court et à long terme du projet ou du client; déterminer et générer des occasions de revenus supplémentaires au sein du compte.
- Capacité avérée à gérer plusieurs flux de travail chez un client tout en conservant une vision et une orientation stratégiques (déploiements au niveau de l’entreprise).

Exigences

Exigences de base:

- Plus de 6 ans d’expérience dans le déploiement de projets au niveau de l’entreprise (flux de travail multiples).
- Expérience en gestion de projets, ayant géré des progiciels tout au long du cycle de mise en œuvre, que ce soit dans le domaine du PGI, de la GRC ou du SGRH.
- Expérience en matière de planification, de préparation de présentations et de rapports d’état d’avancement.
- Pouvoir et vouloir voyager jusqu’à 25 % du temps.
- Bilinguisme (anglais/français) est un atout.

Exigences souhaitées:

- Solides compétences en matière de leadership et capacité à travailler au sein de l’équipe de projet en externe (client) et en interne (équipe de mise en œuvre).
- À l’aise de faire des présentations devant des publics nombreux et divers, y compris la haute direction.
- Excellentes compétences en matière de communication écrite et orale.
- Capacité à effectuer des tâches multiples allant de la gestion de projets à l’encadrement d’autres équipiers.

Profil de l'entreprise

À UKG, notre priorité, ce sont les gens. UKG combine la force et l’innovation d’Ultimate Software et de Kronos en réunissant deux cultures primées axées sur les employés. Nos employés forment un groupe extraordinaire de gens talentueux, énergiques et innovants qui ont à cœur bien plus que le travail. Nous nous efforçons de créer une culture d’appartenance et une expérience pour les employés qui les responsabilisent. UKG compte plus de 13 000 employés dans le monde et est reconnue pour sa culture organisationnelle inclusive. Êtes-vous prêt.e à être inspiré.e?

Égalité d'accès à l'emploi

**Employeur souscrivant au principe de l'égalité d'accès à l'emploi**-
**Accommodement aux handicaps**


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