Optometric Assistant
2 weeks ago
LMC Soins et Santé (LMC) est le plus important fournisseur de soins spécialisés en matière de diabète, en endocrinologie et en métabolisme au Canada. Nous transformons les soins du diabète en les rendant plus que jamais, accessibles, complets et centrés sur le patient. LMC compte 13 centres d'excellence multidisciplinaires et 22 sites de recherche clinique situés dans quatre provinces (Ontario, Alberta, et Québec). Plus de 60 endocrinologues, dont plusieurs sont reconnus nationalement pour leurs domaines d'expertise, appuyés par une équipe interdisciplinaire d'administrateurs de cabinets médicaux hautement qualifiés, d'assistants médicaux, d'infirmières autorisées, de diététistes, d'adjoints au médecin, de pharmaciens, d'optométristes, d'opticiens, Podologues et de professionnels de la recherche clinique.
Nous sommes présentement à la recherche d’une **Assistant(e) en optométrie** qui peuvent travailler avec nous sur un **temps partiel temporaire** pendant 6 mois à notre clinique LMC Montréal Ville Saint Laurent (VSL).
**Les responsabilités**:
- Accueil des patients en personne, par téléphone ou en ligne
- Réservation/Planification de rendez-vous
- Marquer les rappels et les appels à froid pour prendre rendez-vous
- Pré-test des patients et autres tests auxiliaires
- Expliquer les procédures et les coûts aux patients
- Enregistrement et départ des patients en Clinique
- Faciliter l’aiguillage des patients vers d’autres professionnels de la santé
- Aider à commander des lentilles cornéennes
- S’assurer que le bureau est facturé correctement pour les commandes et que les crédits appropriés sont émis
**Prérequis**:
- Diplômé d’études secondaires ou collégiales
- Excellentes compétences verbales et de communication
- Maîtrise du français, de l’expression orale, de l’écriture et de la lecture
- Solides compétences interpersonnelles, amicale et attentionnée, personnalité extravertie
- L’expérience du service à la clientèle est essentielle
- Confiance dans les appels à froid
- Doit maîtriser les ordinateurs et les feuilles de calcul Excel
- Capable de suivre les instructions et d’assumer la responsabilité personnelle des actions
- Doit démontrer de solides compétences en gestion du temps et en organisation
- Capacité à travailler de façon autonome et en équipe
- Passion pour apprendre et traiter avec les gens
- Capable de suivre les tâches avec le souci du détail
- Capable d’effectuer plusieurs tâches à la fois
LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes, endocrinology & metabolism. We’re transforming diabetes care by making it more accessible, comprehensive and patient-centric than ever before. LMC has 13 multi-disciplinary centres of excellence and 22 clinical research sites located in 3 provinces (Ontario, Alberta, and Quebec). Our 60+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified Medical Office Administrators, Medical Assistants, Registered Nurses, Registered Dietitians, Physician Assistants, Pharmacists, Optometrists, Opticians, Optical Assistants, Chiropodists and Clinical Research Professionals.
Currently, our growing team is looking for an **Optometric Assistant,** who can work with us on a **temporary, part-time** for 6 months at our **LMC Montreal Ville Saint Laurent (VSL)** clinic.
**Responsibilities**:
- Greeting patients in person, by telephone, or online
- Booking/Scheduling appointments
- Marking recalls and cold calls to book appointments
- Pretesting patients and other auxiliary tests
- Explain procedures and costs to patients
- Check in and check out patients in clinic
- Facilitate patient referrals to other health care professionals
- Assisting in ordering of contact lenses
- Ensuring the office is billed properly for orders and proper credits are issued
**Requirements**:
- High School or College Graduate
- Excellent verbal and communication skills
- ** Fully fluent in French, speaking, writing, and reading**:
- Strong interpersonal skills, friendly and caring, outgoing personality
- Customer service experience is essential
- Confidence in cold calling
- Must be proficient with computers and excel spread sheets
- Able to follow directions and take personal responsibility for actions
- ** Must demonstrate strong time management and organizational skills**:
- Ability to work independently and in a team
- Passion for learning and dealing with people
- Able to follow through on tasks with attention to detail
- Able to multitask
LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.
Q5
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