Manager, National Casualty and Bodily Injury Claims
3 days ago
Job ID : 6593
Category : Claims
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Vancouver, Canada
Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.
Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.
Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.
Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.
**What you can Expect in this role?**
- Lead a team of 5 - 7 Team Leaders overseeing a portfolio of casualty and bodily injury claims in Nova Scotia, New Brunswick, PEI, Quebec, Alberta and BC, including but not limited to Auto BI, CGL, US liability and excess liability exposures.
- Provide strategic direction, coaching and mentorship to Team Leaders
- Drive financial, strategic and operational objectives
- Provide technical oversight, authority and direction
- Effective planning, recruiting, development and retention of skilled and engaged talent
- Engage all stakeholders in effective portfolio management ,including underwriting, actuary and senior claims leadership.
- Ensure appropriate governance and oversight.
- Drive our quality assurance, transformation and continuous improvement journey
- Creating, implementing and measuring action plans to address gaps and opportunities
- Work collaboratively with cross-functional claims teams and broker partners
- Have a team mentality and ability to work outside of silos.
- Lead change
**What do you bring to this role?**
- University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college
- Completion of FCIP, CIP or CRM designation is an asset
- A minimum of 10 years general claims handling experience
- A minimum of 5 years claims leadership experience
- Proficiency and strong knowledge of Casualty and Bodily Injury claims handling and portfolio management
- You must be enthusiastic and goal oriented
- Execution focused with a demonstrated history of change management
- Experience in an agile and fast paced environment
- Outstanding verbal and written communication skills
- A passion for coaching and mentoring
- You bring a sense of understanding and inclusion to problem solving
- Develop collaborative relationships with both external and internal customers
- You’re dependable with strong interpersonal skills
- Engagement and culture champion
- Must be proficient with Windows operating system and Microsoft Office (Excel)
- Fully proficient in French and English would be an asset
**Go ahead and expect a lot — you deserve it, and we’ve got it**:
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).
LI-Hybrid
-
Casualty Claims Examiner
7 months ago
Vancouver, Canada Specialty Claims Canada Full time**Specialty Claims Canada** **“Specialty Claims” **is the in-house claims management department of Specialty Programs Group Canada “SPGC”. Specialty Claims prides itself on managing claims on behalf of the Cansure, Beacon and i3 brands. We manage claims for both our Canadian and London based market partners under a delegated authority. It is the...
-
Vancouver, British Columbia, Canada Impact Recruitment Full timeAbout Our ClientOur client is a leading global claims adjusting firm, recognized as one of the largest in Canada and internationally. With a strong presence in over 70 countries, they leverage cutting-edge technology and a team of industry experts to ensure precise, efficient, and timely claims processing.As an industry trailblazer, they are committed to...
-
Senior Claims Adjuster, Casualty
1 month ago
Vancouver, Canada Intact Financial Corporation Full timeJOB DESCRIPTION Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is...
-
Casualty Claims Adjuster
6 months ago
Vancouver, Canada Intact Full timeNos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...
-
Claims Manager
7 months ago
Vancouver, Canada Royal Claims Services Ltd. Full time**Overview**: Royal Claims Services is actively seeking a proficient Claims Manager to join our dynamic team. In this pivotal role, you will lead our claims team in handling a variety of loss types across different lines of business. As a Lloyd's approved Third-Party Administrator (TPA), or a DCA as we are now called, that has been involved in the Lloyd's...
-
Casualty Claims Adjuster
7 months ago
Vancouver, Canada Coast Claims Insurance Full time**Company Overview** Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. **Why work for us?** At Coast, we're dedicated to cultivating a...
-
Claims Adjuster, Casualty and Litigation
7 months ago
Vancouver, Canada Northbridge Financial Corporation Full timeWhen our clients have been accused of doing something wrong, our Casualty Claims Adjusters are there to help save the day. With a focus on Auto BI and CGL claims, they are responsible for providing efficient and prompt investigation, assessing coverage and liability, while working directly with third parties to drive the claim. They are there to defend and...
-
Claims Adjuster, Casualty and Litigation
2 days ago
Vancouver, Canada Northbridge Financial Corporation Full timeWe’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...
-
Lead Claims Director
3 weeks ago
Vancouver, British Columbia, Canada Northbridge Financial Corporation Full timeNorthbridge Financial Corporation is seeking a highly skilled Lead Claims Director to join our dynamic team in the Casualty and Litigation department.This leadership role requires an individual with strong technical skills, excellent communication abilities, and a proven track record of success in managing complex claims. The ideal candidate will be...
-
Injury Law Associate Professional
4 weeks ago
Vancouver, British Columbia, Canada Preszler Injury Lawyers Full timeWe are seeking a highly skilled and motivated Associate Lawyer to join our team at Preszler Injury Lawyers. This is an exceptional opportunity for a 1-5 year experienced lawyer to work directly with a managing partner on British Columbia and Ontario files.The ideal candidate will have the ability to live in either British Columbia or Ontario, and the firm...
-
Claims Adjuster, Casualty and Litigation
7 months ago
Vancouver, Canada Northbridge Financial Corporation Full timeWhen our clients have been accused of doing something wrong, our Casualty Claims Adjusters are there to help save the day. With a focus on Auto BI and CGL claims, they are responsible for providing efficient and prompt investigation, assessing coverage and liability, while working directly with third parties to drive the claim. They are there to defend and...
-
Claims Specialist
7 months ago
Vancouver, Canada The City of Vancouver Full time**Requisition ID**:40831 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...
-
Manager, National Property Appraisal
3 months ago
Vancouver, Canada Definity Financial Corporation Full timeDefinity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace...
-
Casualty Claims Adjuster, Homeowner Liability
2 months ago
Vancouver, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...
-
National Property Claims Examiner
4 months ago
Vancouver, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. - We are currently looking to hire an National Property Claims Examiner to join our National Property Claims team.- In this role, you will be responsible for both the oversight and...
-
Junior Claims Examiner
4 months ago
Vancouver, Canada Specialty Claims Canada Full time**INTRODUCTION** Specialty Program Group Canada (SPGC) is a fast-paced insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, and Specialty Claims Canada. Our success as Canada’s largest MGA is based on our innovation,...
-
National Claims Administration Assistant New
7 months ago
Vancouver, Canada Definity Financial Corporation Full timeJob ID : 7535 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Vancouver, Canada Posting Range : $33,200 - $57,400 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...
-
Junior Claims Adjuster
4 weeks ago
Vancouver, Canada DWF Full timeWhy join us?Barnescraig & Associates, part of the DWF Group, is currently recruiting a junior level (1 to 3 years) adjuster or examiner for its insurance claims adjusting business in Vancouver, Canada.ResponsibilitiesThe Claims Adjuster will have responsibility for and progress a caseload of insurance claims to an effective and satisfactory conclusion for...
-
Advisor, Claims Sharing Economy
5 hours ago
Vancouver, Canada Definity Full time**Advisor, Claims Sharing Economy**: Job ID : 5968 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Vancouver, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline...
-
Vancouver, Canada Intact Financial Corporation Full timep>Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.À propos du posteWe’re looking for a Senior Claims Adjuster, Casualty to join our growing team!What you'll do here:Investigate bodily injury and/or property damage liability claims to ensure a prompt and fair settlementMake...