City Dispatcher
3 weeks ago
**About us**
Crosspoint Cartage is a mid-sized Transportation Company in Rocky View, AB. We are professional, agile, innovative and our goal is to provide the most reliable & customer centric transportation service to move your refrigerated goods within Alberta & across Canada.
**Responsibilities**:
- Manage and coordinate the daily operations of Calgary pick ups & deliveries.
- Coordinate/communicate with dock operations to ensure plans are executed flawlessly.
- Secure delivery appointments & consolidate deliveries based on required due dates advised by customers.
- Monitor inbound linehauls in order to properly plan & adjust appointments for deliveries.
- Pre-plan next day delivery & pick up schedules for driver's in a timely manner for dock operations to have time to pre-load.
- Document & resolve OS&D issues.
- Develop and maintain effective communication with customers, drivers, and other personnel.
- Track and monitor vehicle/driver locations to ensure optimal use of time & equipment.
- Maintain records of driver activities, such as trips, fuel usage, and maintenance issues.
- Handle customer complaints and inquiries in a professional manner.
- Use critical thinking, & suggest new and improved ways to keep our operation running efficiently & as streamlined as possible.
**Salary**: From $55,000.00 per year
**Benefits**:
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Rocky View, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any experience using TruckMate (TMW) software?
**Experience**:
- Dispatching: 2 years (required)
Shift availability:
- Day Shift (required)
Work Location: In person
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