Business Systems Technician

2 weeks ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a** Regular Full-time** opportunity for a **Business Systems Technician **in the **Sunnybrook Centre for Prehospital Medicine **at our** Bayview **Campus.

**Hours of Work:
Weekdays & Weekends: Days, 8 hours, as per schedule, flexible schedule required when needed, On Call Required

The Sunnybrook Centre for Prehospital Medicine is responsible for the following:

- Medical oversight (through certification), continuing education, and quality practice of over 3300 paramedics in seven regional/municipal Emergency Medical Services (EMS) in Ontario. The Centre provides these deliverables via the Regional Base Hospital (RBH) Program.
- Emergency Medical Assistance Team (EMAT). The EMAT is a mobile medical field unit that can be deployed anywhere in Ontario with road access and within 24 hours. The EMAT can set up a 56 bed hospital that provides a staging and triage base and has the capability to treat 20 acute-care and 36 intermediate-care patients
- Operation of the Wallaceburg Central Ambulance Communications Centre (CACC)
- Medical oversight, continuing education, and quality practice of over 3200 firefighters in the City of Toronto and the Township of Muskoka Lakes
- MOHLTC paramedic regional training program for the Greater Toronto Area (Toronto, Peel, Halton, Simcoe, Ornge, Durham, York).

The Business Systems Technician position will support the Centre’s Regional Base Hospital (RBH) & the EMAT Program.
- Excellent organizational skills
- Accountable and self-motivated
- Exceptional communication skills (both written & oral)
- A team player with customer service experience
- Flexible & can work independently

**Summary of Duties**

**Inventory Control & Logistics**
- Maintain adequate levels of equipment, consumables, and supplies according to established standards for the Centre. This includes but is not limited to: o Medical consumables, equipment, pharmaceuticals & controlled substances o Infrastructure assets (Tent, generators, communication devices etc.)
- Input/edit and maintain the validity of data in the Operative IQ inventory control system
- Utilize Operative IQ for operational tasks such as: o Reporting, forecasting & trend analysis o Monitor equipment inflow, track any missing or damaged equipment, and take appropriate corrective actions
- Perform routine audits, cycle count, and ensure preventative maintenance is complete as per established standards.

**Shipping, Receiving & Material Management**
- Perform all tasks associated with receipt & delivery of assets & supplies for the Centre. These could range from preparing packages for shipment, weight & size management, creation of manifests & loading and unloading of vehicles as required.
- Manage the storage of assets in the Centre’s warehouse, offices & simulation lab
- Travel to/from various locations across the province to deliver and receive goods, medications, supplies, educational material & medical equipment
- Routinely utilize heavy mobility devices (eg. Pallet trucks) & vehicles (eg. Tow motor forklift) to load/unload, arrange and store items in an organized fashion within the Centre’s Warehouse

**Emergency Preparedness & Recovery**
- Inspect, maintain and prepare equipment, supplies, assets, medications, and infrastructure components for deployments, exercises, and training
- Required to be ready for duty 24/7, in case of an emergency & work flexible/extended hours to accommodate the Centre’s operations, especially around EMAT deployments

**Event Management & Logistics**
- Set up & deliver equipment, assets, supplies & consumables for various events as required. Examples include: o Mobile hospital set up at various locations across Ontario in both temporary shelters & buildings of opportunity o Onsite/offsite educational sessions (orientation, training, in-class coaching etc.)
- Maintain a basic understanding of paramedic skills and the correlating equipment while the following instruction from management, supervisors and/or coordinators for requests and assistance
- Ensure events are running smoothly by assisting & maintaining the levels of all equipment and medical consumables

**Facility Maintenance & Health & Safety**
- Facilitate, oversee and assist in building repairs and maintenance in a safe and approved manner
- Maintain a safe work environment compliant with OHS directives and hospital policies at all times
- Provide input regarding any health & safety concerns in the workplace
- Maintains WHMIS & other Health & Safety documentation as required

**Business Functions**
- Liaison with Vendors to assist with various procurement & financial duties. These include: o Tracking and quality assurance o Preventative maintenance scheduling o Aid in product enhancement while maintaining a positive rapport Manage and secure strict confidential documentation for the Centre while respecting Personal Health Information Protection Act
- Other duties as assigned

**Qualifications/Skills**
- Knowledge of medical/cli

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