Public Service Clerk

**POSITION: Public Service Clerk (Comp. #2024-35)**

**LOCATION**:Plattsville Library Branch

**EMPLOYMENT STATUS**:Permanent Part-time (6 hours per week)

**REPORTING TO**: Branch Supervisor

**UNION AFFILIATION**: Non-Union

**WAGE RANGE**:$24.55/hr - $30.69/hr.

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As first-contact customer service representatives, Public Service Clerks are responsible for providing excellent customer service to all members of the community.

This position provides basic circulation, informational and technology support for customers; as well as literacy-based programs and activities to promote library services for all ages.

**MINIMUM QUALIFICATIONS**:

- Secondary school completion. Post-secondary education preferred.
- Experience providing customer service. Previous library experience is an asset.
- Ability to work with key stakeholders to deliver programs and services.
- Ability to show sensitivity and respect for all customers.
- Strong communication skills, including the ability to assess customer needs.
- Strong interpersonal and team-oriented workplace skills.
- Ability to learn new technologies and library computer systems.

**POSTING DATE: Tuesday, February 27, 2024**

**CLOSING DATE: Tuesday, March 5, 2024 at 4:00 pm**

**Job Types**: Part-time, Permanent

**Salary**: $24.55-$30.69 per hour

Expected hours: 6 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person