Full-time Patient Experience Representative

7 days ago

Oakville, Canada Athlete's Care Sports Medicine Centres Full time

**Full-time Patient Experience Coordinator**
- Must have a passion for patient care with minimum 1 year customer service experience

Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a full-time medical receptionist for our Yorkville location.

We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.

**SET HOURS**:

- Monday-Friday: 11:30 am - 8:00 pm_

**Administrative Duties include**:

- Performing daily, weekly, and bi-weekly duties including, but are not limited to:_
- Greeting patients and visitors, in person and on the phone, to answer various inquiries
- Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
- Direct billing patient's private insurance at time of their appointment and/or collecting payment once appointment is completed
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Handling physicians and therapists various inquires throughout their scheduled clinics
- Responding to online appointment requests in a timely manner
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Accountable for incoming and outgoing referrals and callbacks on a daily basis
- Ensure adequate physician and therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
- Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies
- Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies, and Military Blue Cross) to ensure appropriate documentation, paperwork, billing and payments are received
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
- Comply to Employee Handbook

**Salary**: $16.55-$18.50 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Customer Service: 1 year (required)

Work Location: In person

  • Part-time Patient Experience Representative

    2 months ago

    Oakville, Canada Athlete's Care Sports Medicine Centres Full time

    **Part-time Patient Experience Coordinator** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a full-time medical receptionist for our Oakville South location. We provide a...

  • Part-time Patient Experience Representative

    1 day ago

    Oakville, Canada Athlete's Care Sports Medicine Centres Full time

    **Part-time Patient Experience Coordinator** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a full-time medical receptionist for our Oakville South location. We provide a...

  • Patient Experience Lead, Immunology

    4 weeks ago

    Oakville, Canada UCB Full time

    **Make your mark for patients** We are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. **About the role**: Our **Patient Experience Lead** plays a lead role in managing the...

  • Patient Experience Lead, Immunology

    4 weeks ago

    Oakville, Ontario, Canada UCB Full time

    Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. About the role:Our Patient Experience Lead plays a lead role in managing the entire patient...

  • Patient Experience Lead, Immunology

    2 weeks ago

    Oakville, Ontario, Canada UCB S.A. Full time

    Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada.About the role:Our Patient Experience Lead plays a lead role in managing the entire patient...

  • Patient Experience Lead, Immunology

    1 month ago

    Oakville, Ontario, Canada UCB Full time

    Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. About the role:Our Patient Experience Lead plays a lead role in managing the entire patient...

  • Patient Experience Lead, Immunology

    4 days ago

    Oakville, Canada UCB S.A. Full time

    Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada.About the role:Our Patient Experience Lead plays a lead role in managing the entire patient...

  • Patient Experience Lead, Immunology

    1 day ago

    Oakville, Canada UCB S.A. Full time

    Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada.About the role:Our Patient Experience Lead plays a lead role in managing the entire patient...

  • Patient Experience Lead

    3 weeks ago

    Oakville, Canada UCB Full time

    **Make your mark for patients** At UCB, we put our heart, soul, and skills into making a difference for people living with severe diseases. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in this pioneering adventure? **About the role**: The **Patient Experience Lead** (PEL) role aims to...

  • Patient Experience Lead, Immunology

    2 days ago

    Oakville, Ontario, Canada UCB Full time

    Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. About the role:Our Patient Experience Lead plays a lead role in managing the entire patient...

  • Patient Experience Lead, Immunology

    1 month ago

    Oakville, Canada UCB Full time

     Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. About the role:Our Patient Experience Lead plays a lead role in managing the entire...

  • Patient Experience Lead, Immunology

    4 weeks ago

    Oakville, Canada UCB Full time

     Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. About the role:Our Patient Experience Lead plays a lead role in managing the entire...

  • Patient Experience Lead, Immunology

    1 month ago

    Oakville, Canada UCB Full time

    Make your mark for patients We are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. About the role: Our Patient Experience Lead plays a lead role in managing the...

  • Patient Experience Lead, Immunology

    4 weeks ago

    Oakville, Canada UCB Full time

    Make your mark for patients We are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. About the role: Our Patient Experience Lead plays a lead role in managing the...

  • Patient Experience Lead, Immunology

    2 days ago

    Oakville, Canada UCB Full time

     Make your mark for patientsWe are seeking an experienced Patient Experience Lead, Immunology (PVU) with a proven track record of formalizing patient support program strategies in line with patient value principles and business goals and objectives to join UCB Canada. About the role:Our Patient Experience Lead plays a lead role in managing the entire...

  • Telus Full Time Sales Representative

    3 weeks ago

    Oakville, Canada Avello Inc Full time

    **Avello Inc** is looking for an enthusiastic Sales representative to be the face of our company and promote our products and services. If you enjoy communicating with customers both online and offline, we would like to meet you. To be a successful sales representative, you will need to attend trade shows and events to showcase our company. Ultimately, you...

  • Full Time Sales Representative

    2 months ago

    Oakville, Canada Aventas Full time

    **Aventas** is on the hunt for motivated sales representatives to join our growing team! We are Canada's **FASTEST **growing sales and marketing organization with 6 locations and over 140 sales reps. In 2023 we were able to help our client Telus acquire over **150,000** customers through face-to-face interactions. We view our business as an...

  • Sales Representative

    3 weeks ago

    Oakville, Canada Aventas Full time

    **Aventas** is on the hunt for motivated sales representatives to join our growing team! We are Canada's **FASTEST **growing sales and marketing organization with 6 locations and over 140 sales reps. In 2023 we were able to help our client Telus acquire over **150,000** customers through face-to-face interactions. We view our business as an...

  • Full Time Sales Representative

    4 days ago

    Oakville, Canada Aventas Full time

    **Aventas** is on the hunt for motivated sales representatives to join our growing team! We are Canada's **FASTEST **growing sales and marketing organization with 6 locations and over 140 sales reps. In 2023 we were able to help our client Telus acquire over **150,000** customers through face-to-face interactions. We view our business as an...

  • Full Time Medical Receptionist

    3 weeks ago

    Oakville, Canada Wellspace MD Full time

    We are looking for a reliable, organized and professional medical office receptionist. The medical office receptionists are the first point of contact for our clinic. They must represent the clinic in a professional and knowledgeable manner. Role: - Greet patients, in person and on phone, in a professional and respectful manner - Schedule appointments in...