Trailer Service Advisor
5 months ago
Britannia Fleet Services provides comprehensive trailer & truck repair, preventative maintenance, and custom fabrication to large and small fleets. We maintain and service all types of tractors, trailers, containers, and chassis. As a fast-growing company, we are looking to add an ambitious and personable Trailer Service Advisor to join our winning team.
As the Trailer Service Advisor, you will be front-line personnel, providing guidance, building rapport, and aiding our customers, service department, and technicians.
**WORK HOURS**:
- Monday to Friday, 7:30am - 4:30pm
**BENEFITS OF BEING ON OUR WINNING TEAM**:
- Paid Vacation
- Life & Dependent Life Insurance
- Long Term Disability and AD&D
- Competitive Medical, Dental, and Vision Insurance Package
- Employee & Family Assistance Program
- RRSP Program
- Career Advancement Opportunities & Training
- Referral Bonus Program
**JOB DUTIES & RESPONSIBILITES**:
- Provide reliable support to the trailer service department.
- Input and update new customers equipment into the Emdecs system
- Process repair work orders and timesheets for technicians
- Organize, scan repair work orders and file all invoices
- Scan, save and send to customer’s digital copies of safety certificates and PM sheets
- Request and update customer PO#’s into the Emdecs system
- Send digital copies of invoices to customers for payment
- Comply with the company’s Health & Safety program and practices.
- Perform other duties as assigned by the service Manager
**QUALIFICATIONS**:
- Minimum of 2 years of experience in customer service
- Trucking and transportation or automotive service and repair industry knowledge
- Fundamental knowledge of automotive or trailer components and systems
- Experience with invoicing, processing work orders or warranties is an asset.
- Proficient in MS Office
- Excellent verbal and written skills
- Reliable means of transportation to and from work
- At Britannia Fleet Services, we take pride in knowing that our progress begins with our team members. We provide a supportive working atmosphere with training and career advancement opportunities. _
ODGHP
**Salary**: From $52,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Application question(s):
- What is your salary expectation for this position?
**Experience**:
- Trailer: 2 years (preferred)
Ability to Commute:
- Mississauga, ON L4W 2K5 (required)
Work Location: In person
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