Current jobs related to Aon Advance Client Success Specialist - Calgary - Aon
-
Consultant, Aon Life Solutions
2 weeks ago
Calgary, Canada Aon Full timeAon is looking for a Consultant, Aon Life Solutions. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Solutions & Technology Group (STG) within Aon Reinsurance, in Toronto, Ontario (or work remotely). As a Consultant, you will report directly to the Director,...
-
Calgary, Canada Aon Full timeAon is looking for an Associate Director, Aon Life SolutionsAs part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our PathWise Solutions Group (PSG) business group within Aon Reinsurance, in Toronto, Ontario. As an Associate Director, you will report directly to the...
-
Calgary, Canada Aon Full timeAon is looking for an Associate Director, Aon Life Solutions As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our PathWise Solutions Group (PSG) business group within Aon Reinsurance, in Toronto, Ontario. As an Associate Director, you will report directly to the...
-
Bilingual Talent Acquisition Specialist
2 weeks ago
Calgary, Canada Aon Full timeAre you a recruitment professional who takes pride in their work and is passionate about finding the best talent for every job vacancy? Do you love discovering different business lines, and working with hiring leaders? If so, this role might be perfect for you! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect...
-
Broking Support Specialist
4 weeks ago
Calgary, Canada Aon Full timeAre you looking for a new opportunity that will allow you to both leverage your existing customer service skills while also learning the ins and outs of the insurance industry? Do you enjoy supporting your team and bringing innovative ideas forward? Located in either Calgary the Broking Support Specialists will play an integral role in the establishment, and...
-
Broking Support Specialist
4 weeks ago
Calgary, Canada Aon Corporation Full timePosting Description: **Broking Support Specialist** Are you looking for a new opportunity that will allow you to both leverage your existing customer service skills while also learning the ins and outs of the insurance industry? Do you enjoy supporting your team and bringing innovative ideas forward? **Located in either Calgary** the Broking Support...
-
Broking Support Specialist
7 days ago
Calgary, Alberta, Canada Aon Full timeBroking Support Specialist Are you looking for a new opportunity that will allow you to both leverage your existing customer service skills while also learning the ins and outs of the insurance industry? Do you enjoy supporting your team and bringing innovative ideas forward? Located in either Calgary the Broking Support Specialists will play an...
-
Bilingual Talent Acquisition Specialist
2 weeks ago
Calgary, Canada Aon Hewitt Full timeAre you a recruitment professional who takes pride in their work and is passionate about finding the best talent for every job vacancy? Do you love discovering different business lines and working with hiring leaders? If so, this role might be perfect for you! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect...
-
Bilingual Talent Acquisition Specialist
2 weeks ago
Calgary, Alberta, Canada Aon Hewitt Full timeAre you a recruitment professional who takes pride in their work and is passionate about finding the best talent for every job vacancy? Do you love discovering different business lines and working with hiring leaders? If so, this role might be perfect for youAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and...
-
Early Careers: Analyst, Health Analytics
3 weeks ago
Calgary, Canada Aon Full time**Early Careers**: Analyst, Health Analytics (Toronto, Vancouver or Calgary) As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health Solutions business group within Aon. As a Analyst in our Health Analytics team, you will be supporting client teams in the...
-
Senior Broker, Mining
5 days ago
Calgary, Canada Aon Full timeAon Is Looking For A Senior Broker, MiningAs part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Mining Broking Group within Aon.This opportunity may be available as a hybrid role with the flexibility to work both virtually and in one of the Aon’s Offices in...
-
Calgary, Canada Aon Full timeRetirement Senior Consultant, Canada Wealth Solutions PracticeAre you a hard-working actuarial leader who enjoys working with clients in managing their retirement plans? Are you looking for an opportunity to join a leader in the industry while making a significant impact? Aon might be where you take your career to the next step!This is a hybrid role with the...
-
Early Careers: Analyst, Health Analytics
3 weeks ago
Calgary, Canada Aon Corporation Full timePosting Description: **Early Careers: Analyst, Health Analytics (Toronto, Vancouver or Calgary)**: As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health Solutions business group within Aon. As a Analyst in our Health Analytics team, you will be supporting...
-
Account Executive, Surety
1 week ago
Calgary, Canada Aon Full timeAre you looking for an opportunity to take your Surety career to the next level? Are you intrigued by the idea of working with industry-leading experts and having loads of professional development opportunities? If this sounds like you, read on!Note: This vacancy is eligible under Aon's SmartWorking policy and is therefore a hybrid role with the flexibility...
-
Broker, Power
5 days ago
Calgary, Canada Aon Full timeBroker,Power & RenewablesDo you want to work in Aon’s largest industry segment? Are you looking to grow your career in an industry leading team that drives impact for the greater good? Are you a team player that thrives in a continuous learning environment with a highly collaborative team?This opportunity may be available as a hybrid role with the...
-
National Large Market Account Executive
3 weeks ago
Calgary, Canada Aon Hewitt Full timeThe Large Market sector in Canada fuels the economic activity and social wellbeing for many Canadians, by creating more high-paying jobs, a more resilient economy, and stronger communities right across the country. Aon is seeking an Account Executive to join our National Large Market team. This is a pivotal role in accelerating Aon’s 3X3 strategy and will...
-
Talent Acquisition Expert
2 days ago
Calgary, Alberta, Canada Aon Hewitt Full timeAbout the RoleThis is an exciting opportunity to join Aon Hewitt's recruitment team as a Bilingual Talent Acquisition Specialist. As a key member of our team, you will be responsible for identifying, engaging, and securing highly qualified individuals who will contribute to our continued growth and success.The successful candidate will have a strong...
-
Associate Account Executive
3 weeks ago
Calgary, Canada Aon Hewitt Full timeAssociate Account Executive Are you looking for an opportunity to work with a thriving team, enhance your skills, and take the next step in your insurance career? Do you want to join a global leader in the professional services space? This could be the perfect opportunity for you! This role is subject to our SmartWorking policy, which may allow for a...
-
Risk Management Specialist
3 days ago
Calgary, Alberta, Canada Aon Hewitt Full timeAon is a leading global professional services firm that drives positive change in the world of risk, retirement, and health.About This RoleWe are seeking an experienced Risk Management Specialist to join our team. As a key member of our commercial insurance team, you will be responsible for analyzing client-specific risk exposure and developing coverage...
-
Senior Pension Analyst
5 days ago
Calgary, Canada Aon Full timeJob Title: Senior Pension AnalystDo you have a background in Actuarial Science or Mathematics? Are you looking to join an industry-leading team with a global firm? Aon has the opportunity you have been waiting for!We are in search of a motivated, diligent, and career-minded individual to join our team.This is a hybrid role with the flexibility to work both...
Aon Advance Client Success Specialist
4 weeks ago
This is a hybrid role with the flexibility to work both virtually and from our Toronto office.
Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting the Commercial Risk division.
Direct constant contact with daily client contacts pertaining to Certificates/Invoicing (e.g. managing dedicated certificate inboxes, direct client contact regarding clarity in requests etc.).
Resolve complex inquiries associated with all aspects of Aon Client Services (ACS) service delivery for top tier clients (e.g. output delivery, invoice inquiries, etc.);
Identify and retrieve relevant compliance documentation necessary to process renewals, invoices, and any other ACS results.
Perform vital activities to support sales & broking teams in initiating a renewal, processing an invoice, issuing auto IDs, issuing renewal and daily urgent certificates, initiating endorsements, and processing other client requests.
Facilitate escalations for daily certificates with Document Production Team to maintain SLA’s and turnaround times.
Seek assistance from team members when confronted with unfamiliar or complex processing transactions.
Monitor and attend to requests via Polaris that require actions promptly.
Ensure the system of record (Xpress) is accurate and current to ensure outputs and client results will be produced according to guidelines and policy details.
Collaborate closely and be responsive to inquiries from outsourced providers to handle and ensure the timeliness and quality of outputs.
Upload, index or attach documents in the Document Management System.
Perform pre-renewal account review with the sales and broking team to meet client expectations related to timelines and to ensure accuracy of results (certificates, invoices, endorsements, etc.).
Daily management of client Statement of Values when/where required.
Perform account adjustments when/where required (e.g. quarterly adjustments, 21 B auto adjustment etc.).
Issue confirmation of insurance letters, comfort letters/sunshine letters and/or bids.
Basic financing needs (e.g. facilitate cheque requisitions).
Help colleagues troubleshoot and resolve basic client issues around ACS services.
With assistance from sales and broking, address, and complete special client projects.
Participate in internal renewal meetings where required.
How this opportunity is different
Your role as a Client Success Specialist embodies our company’s culture as Aon United, where we work as one team and where everyone is made to feel included. We are a caring and motivated team. Our focus is making sure our internal and external clients, as well as prospective clients, are being provided the utmost excellent and precise service, along with inheriting excellent relationships and bonds as we work closely with them in providing knowledge, professionalism, and expertise.
Finding a balance between personal growth and well-being is important to us. We provide our colleagues with empowering tools and training to build their skills and encourage them in growth opportunities.
Skills and experience that will lead to success
Commercial insurance expertise or related field expertise of 3-5 years is preferred.
Must have and maintain appropriate insurance broker’s license.
High attention to detail.
Developed interpersonal and collaborative skills, with the ability to work in a team environment.
Excellent oral and written communication skills (English/French - applicants from Montreal need to be bilingual English/French).
Outstanding customer service.
Proficiency with the MS Office suite.
Post-secondary education in an insurance-related field or equivalent years of office experience is preferred.
Working towards CAIB, CRM or CIP is considered an asset.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest pote
