Library Services Supervisor

1 month ago

Edmonton, Canada MacEwan University Full time

LIBRARY SERVICES SUPERVISOR (INTERNAL ONLY)
- LIBRARY**Competition No.** 23.08.206

**CATEGORY**

**SALARY**

**CLOSING DATE**
- Full-Time Continuing (35 hours per week)
MSA Band E (Steps 1-8): $29.17 - $42.41 per hour
August 20, 2023About Us
- MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
- Our comprehensive undergraduate university offers 59 programs to more than 18,000 full
- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.Opportunity

MacEwan University is seeking a Library Services Supervisor for a full-time continuing opportunity with our Library department. Reporting to the Manager, Library Operations, you will coordinate the day-to-day operations of the Library, including the student-facing Library desk, providing supervision, training and schedule management of direct reports. You will collaborate with the Faculty Advisor and Manager, Library Operations on staff workloads, upcoming projects, and schedule changes. In addition, you will work collaboratively with Library staff and ITS Tech Support to coordinate the deployment, maintenance, replacement and upgrading of Library technology assets.

Other key responsibilities include:

- Facilitating student, staff and faculty appeals on fines, extensions, and other services;
- Organizing and delegating temporary lending arrangements for external departments;
- Liaising with University of Alberta Libraries and attending NEOS Access Meetings;
- Providing reporting on Library operations to inform staffing, hours, and services decisions;
- Performing circulation duties, including borrowing and collections, equipment assistance, account inquiries, receiving payments, and maintaining library materials;
- Coordinating device repairs and troubleshooting basic issues with loaning in-house technology;
- Administering, overseeing and auditing technology device inventory;
- Providing basic reference assistance in person and through messenger; and
- Assisting students, staff and faculty with eResources.

**This competition is for internal applicants only.**

**SKILLS**
- Excellent customer service skills with demonstrated tact and diplomacy, and the ability to interact with all users in a respectful manner
- Well developed organization and problem-solving skills
- The ability to lead and encourage collaboration
- Excellent time management skills with the ability to adapt to changing priorities
- Excellent communication skills, both verbal and written, and commitment to fostering positive working relationships
- Proficiency with Microsoft Office suite

**QUALIFICATIONS**
- A minimum of a diploma in Library Information Technology or related field.
- A minimum of 5 years of progressively responsible experience in library services.
- A minimum of 1 years’ supervisory or management experience, preferably in a library.
- Experience developing schedules for a team.
- Equivalences may be considered.

**BENEFITS**

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

- Competitive base pay
- Generous vacation time
- Secure pension plan
- Flexible benefits package
- Continuous learning culture
- Opportunities for career growth

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