Canoe Dock Attendant

3 weeks ago

Banff, Canada Banff Canoe Club Full time

We are recruiting Canoe Dock Attendants for the summer

We offer canoe, kayak and stand-up paddleboard rentals, plus guided Big Canoe Tours in Banff National Park.

Our season runs to early October, with training beginning in early May.

**Duties Include**:

- Assist guests with canoe, kayak and stand-up paddleboard rentals.
- Provide excellent customer service.
- Deliver basic canoe instruction and guidance.
- Accurate recording of sales and cash handling.
- Ensure canoe safety practices are strictly adhered to.
- Ensure procedures (waivers, membership) are understood and completed correctly.
- Assist with customer complaints and resolve client issues.
- Ensure equipment is maintained and kept in good working condition.
- Clean and maintain a tidy dock and cabin.
- Sell merchandise, concession items, and reserve tours and packages.

**We are looking for individuals with the following qualities**:

- Friendly and positive, with exceptional customer service.
- Work well individually and as part of a team.
- Ability to work well under pressure.
- Physically fit and willing to work outside in all weather conditions, for long periods of time.
- Basic computer skills and ability to learn new POS systems.
- Strong communication skills with the ability to convey information clearly and confidently to large groups of people.
- Able to commit to the rest of the summer season and work different shift patterns.

**What we offer**:

- Fun, exciting, and safe work environment with new challenges every day.
- Discounted and complimentary tours.
- Monthly staff socials.

**Job Requirements**:

- Valid Standard 2-day first aid and CPR certificate

Please send us a cover letter introducing yourself and explaining why you would be a good fit for this role, along with your resume. Only successful applicants will be contacted.

Must have your own accommodation, as employee housing not available.

**Job Types**: Full-time, Seasonal
Contract length: 3 months

Pay: $18.50 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Retention bonus

Work Location: In person

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