Application Support

1 month ago


Vancouver, Canada iClinic Systems Full time

**Job Summary**

We are a growing IT company located in the heart of Yaletown. We specialize in developing medical software for doctors, hospitals and health authorities.

Responsibilities will include, but are not limited to:

- serve as the first point of contact to troubleshoot, problem solve and provide technical assistance and support to users
- document, prioritize and monitor feedback, enhancements and other user requests€- test new or modified features and develop test plans to verify their functionality according to user requirements and testing guidelines
- work closely with the development team to ensure the delivery of quality solutions to users€- provide training and assistance to new and existing usersQualifications and Skills:

- high aptitude to learn and use new custom computer software
- ability to understand the impact of issues on the business
- demonstrated business intelligence
- outstanding customer service skills and the ability to work professionally with users of varying levels of computer competency
- strong analytical skills for trouble shooting and problem solving
- proven organizational skills with the ability to manage multiple and competing priorities, including the ability to manage and prioritize a high volume of user correspondence from various sources
- strong verbal and written communication skills for clear articulation of issues and solutions€- familiarity with a testing regimen, development/testing environments, user-acceptance testing requirements

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Stock options

Work Location: Hybrid remote in Vancouver, BC V6B 2T9



  • Vancouver, Canada Northland Full time

    **Application Support Analyst** Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. **Responsibilities**: - Provide support for customer requests, analyze problems...


  • Vancouver, Canada Exiger Full time

    Application Support Manager We're looking for a dynamic Application Support Manager who will report to the Director of Customer Success and play a critical role in ensuring seamless client experiences across our product suite. This role offers an exciting opportunity to interface with a wide variety of internal and external stakeholders, providing technical...


  • Vancouver, Canada Raymond James Financial, Inc. Full time

    **Application Support Associate** - 2400792 - At Raymond James, _**_we _**_develop, _**_we _**_collaborate, _**_we _**_decide, _**_we _**_deliver, and _**_we _**_improve together_. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their...


  • Vancouver, Canada Raymond James Financial, Inc. Full time

    **Associate, Application Support** - 2401528 - At Raymond James, _**_we _**_develop, _**_we _**_collaborate, _**_we _**_decide, _**_we _**_deliver, and _**_we _**_improve together_. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their...


  • Vancouver, Canada Vena Solutions Full time

    This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. _#LI-Remote_ **About the role**: We believe that understanding and valuing our customers is the key to success. As Vena's Application Support Analyst, you will be responsible for creating a World Class customer...


  • Vancouver, Canada MNP Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact to our client focused teams as an Applicant Support Specialist. This diverse team of specialists work as trusted advisors to support and utilize MNP’s...


  • Vancouver, British Columbia, Canada TEEMA Full time

    Job Title: Senior Application Support EngineerJob ID: SG Location: Vancouver, BCOverview:As an Application Support Engineer, you will be responsible for the availability and reliability of the company's services that are used by 23,000 customers in 90 countries, including 22 of the top 25 banks. The role involves ensuring all services exceed availability...


  • Vancouver, British Columbia, Canada GE Renewable Energy Full time

    Job Description SummaryThe Support Application Engineer (SAE) will be highly technical, customer focused and self-motivated in providing expert technical support for GE Grid Solution customers in a presales and post sales environment. The Technical Support Specialist will be responsible for building relationship with customers and for leading and managing...


  • Vancouver, Canada Lightspeed Commerce Full time

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!We are looking for a Senior Application Support Specialist deliver world class support to the Brands & Retailers who utilize the NuORDER by Lightspeed B2B platform to deliver a seamless, more collaborative wholesale process. Working...


  • Vancouver, Canada Lightspeed Commerce Full time

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!We are looking for a Senior Application Support Specialist deliver world class support to the Brands & Retailers who utilize the NuORDER by Lightspeed B2B platform to deliver a seamless, more collaborative wholesale process. Working...


  • Vancouver, Canada Lightspeed Commerce Full time

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!We are looking for a Senior Application Support Specialist deliver world class support to the Brands & Retailers who utilize the NuORDER by Lightspeed B2B platform to deliver a seamless, more collaborative wholesale process. Working...


  • Vancouver, British Columbia, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the Opportunity?As the Senior Manager for Authentication Services, you will be responsible for overseeing the activities of a team within the GCS unit, enabling the team to meet objectives, implement changes to processes, tools, and methods that result in increased agility and cost reductions within the GCS unit. You will...


  • Vancouver, Canada Ignite Technical Resources. Full time

    Application Support Analyst - Contract position in Vancouver (Hybrid): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for an **Application Support Analyst** with our client ** **for a **contract opportunity**. **Responsibilities**: - Provide second - Support users with data editing, import/export, and bulk...


  • Vancouver, Canada Osler Full time

    Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms with over 1,200 team members based in offices in Toronto, Montréal, Ottawa, Calgary, Vancouver and New York. Osler advises many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada. Osler prides itself on attracting and...


  • Vancouver, Canada Nch’ḵaỷ Development Corporation Full time

    Nch’ḵaỷ Development Corporation (NDC) was established in 2018 as the economic development arm of the Squamish Nation - Skwxwú7mesh Úxwumixw. Nch’ḵaỷ’s mandate is to develop, manage, and own the active businesses of the Nation and was created to allow for the separation of business and politics within the Squamish Nation.Our mission is to...


  • Vancouver, Canada Nch’ḵaỷ Development Corporation Full time

    Nch’ḵaỷ Development Corporation (NDC) was established in 2018 as the economic development arm of the Squamish Nation - Skwxwú7mesh Úxwumixw. Nch’ḵaỷ’s mandate is to develop, manage, and own the active businesses of the Nation and was created to allow for the separation of business and politics within the Squamish Nation.Our mission is to...


  • Vancouver, Canada TradableBits Media Inc. Full time

    **What You Will Do**: - Quickly master the Tradable Bits platform and know the ins and outs of our complex, evolving technology - Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our partners - Collaborate closely...


  • Vancouver, Canada West Fraser Full time

    West Fraser is a leading diversified North American forest products company. We are a growing Company looking for talented people to be part of our team. Our Information Technology group in Vancouver, BC has an opportunity for a: As part of the IT department, HR Applications team, this role will provide support and analysis assistance for all technology that...


  • VANCOUVER, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the Opportunity?As the Senior Manager for Authentication Services, you will be responsible for overseeing the activities of a team within the GCS unit, enabling the team to meet objectives, implement changes to processes, tools, and methods that result in increased agility and cost reductions within the GCS unit. You will...


  • Vancouver, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the Opportunity?As the Senior Manager for Authentication Services, you will be responsible for overseeing the activities of a team within the GCS unit, enabling the team to meet objectives, implement changes to processes, tools, and methods that result in increased agility and cost reductions within the GCS unit. You will...