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Budtender

4 months ago

Toronto, Canada Canvas Cannabis Full time

**Budtender**

**The Company: CANVAS CANNABIS**
- Our Philosophy is to build a community of knowledge, expertise and appreciation for the cannabis plant while advocating for responsible consumption._

CANVAS recognizes that our employees are at the core of our success and we take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.

**The Opportunity**:
Canvas deeply values the role of our Budtenders. They are the face of our retail experience and are experts on our product offerings. Budtender are tasked with managing customer service and satisfaction. This is achieved by offering their knowledge of our products and by guiding our customers through the product selection process.
- Part-time positions available, must be able to work weekends._

**Key Responsibilities**
- Reports to the Store Manager or designate
- Greets and engages customers in a friendly matter
- Cultivate long term-customer relationships by providing superior customer service
- Stay up to date on current strains and products on offer
- Demonstrate excellent knowledge of cannabis products
- Convey accurate product information to customers
- Cross-sell and introduce new products
- Responsible for processing sales and all types of payments at POS terminal
- Issue receipts, refunds & exchanges (the latter must be manager approved)
- Responsible for balancing assigned cash register at the end of a shift
- Report any cash discrepancies to Store Manager or designate
- Resolve customer complaints through escalation or by providing relevant

information
- Adhere to all loss prevention policies
- Helps maintain the cleanliness of the store by completing all daily opening/closing duties
- Follow guidelines and protocols as required by provincial regulatory bodies
- Recognize signs of impairment and/or abuse and immediately report this information to

supervisor

**Experience and Background**
- Interest in the Cannabis industry
- Successful police background check
- Completed CannSell Certificate
- 19 years of age or older
- Experience in sales an asset
- Excellent customer service skills
- Strong attention to detail
- Positive attitude and enthusiasm
- Team orientation

An exciting new career opportunity awaits you at CANVAS

**Job Types**: Part-time

Starting Wage: $17.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- customer service: 1 year (preferred)

**Job Type**: Part-time

Pay: $17.00-$18.00 per hour

Expected hours: 15 - 25 per week

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

**Experience**:

- Customer service: 1 year (required)

Work Location: In person