Underwriter I

Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

In-Scope

Work Location: This role is eligible for hybrid - this means you’ll have the flexibility of working from home and in the office (in Winnipeg), on a scheduled rotation once probation requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time

GENERAL ACCOUNTABILITY

The Underwriter I (Personal Lines Mono-Line) is responsible for underwriting moderately complex personal lines insurance risks. This position evaluates, rates, and process insurance requests for personal lines property or auto insurance products. The Underwriter I is customer-focused and looks for ways to improve the customer experience. The Underwriter I develops and maintains relationships with brokers to develop lasting and profitable relationships. The Underwriter I provides work review and approval to staff in less senior positions. This role is about building relationships and continuously learning and developing knowledge about the end customers' needs through the broker.

KEY ACCOUNTABILITIES
- Note: This section is not intended to be an exhaustive list of duties and responsibilities - other duties and responsibilities may be assigned._

Underwriting Operations
- Evaluates multiple products and their risk factors in a holistic and customer-centric approach to determine risk acceptability and rating.
- Researches and obtains additional information on risk if required using technology as well as external data sources for the purposes of quoting, negotiating, and authorizing the acceptance of risk.
- Determines if risk is acceptable, needs modification, or should be declined based on analysis of all information pertinent to the risk and within the underwriter's authority.
- Negotiates with brokers as to the conditions, limitations, rates, and premiums to apply.
- Corresponds with brokers and/or customers to request information and explain underwriting requirements and decisions.
- Collaborates with internal and external stakeholders to discuss risk acceptance and policy wording interpretation.
- Develops an understanding of the policy wordings, conditions, limitations, rates, and premiums with a strong focus on customer needs.
- Maintains accurate records of decisions made and maintain completeness of policy data.
- Completes claim alerts, underwriter reviews, and performs other related duties as assigned.
- Mentors, provides direction, and reviews and approves the work of staff in junior positions.
- Collaborates with loss prevention partners (internal and external) to measure risk acceptability and to improve risk.
- Develops an understanding of existing and emerging industry and regional trends and market conditions and obtains additional information on risk if required.
- Identifies improvements to processes, procedures, insurance products and/or systems.
- Works within the department team collaboratively and support cross-departmental teams when required.

Broker Experience and Relationship Management
- Identifies opportunities to improve broker experience and seeks to find solutions while adhering to the company guidelines.
- Develops and maintains relationships with an assigned group of brokers to develop lasting and profitable relationships, which involve broker visits.
- Collaborates with other departments to deliver a consistent experience to brokers and customers.
- Assists with training to staff, brokers, and external parties on products and procedures. May be required to conduct formal presentations.
- Understand and provide guidance to broker on the technologies used and offer support in completing business.
- Explains underwriting criteria and decisions to brokers (verbally and/or in writing).

High Performance Team & Culture
- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.
- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.
- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.

TECHNICAL KNOWLEDGE & SKILLS
- Knowledge of the principles and practice of insurance, underwriting policies and procedures for Auto or Property.
- Knowledge of applicable provincial/federal regulations.
- Knowledge of insurance theory and reinsurance principles.

EDUCATION & CERTIFICATIONS
- A two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.

EXPERIENCE
- 1 - 2 years’ experience working in underwriting

Pay Range:$52,968.00 - $66,85