Business Analyst

**Description**

Our Client is seeking a Senior Technical Business Analyst to work on concurrent infrastructure projects and initiatives.

**Skills**
- UAT, M365, IaaS, PaaS, SaaS, Intune, WiFi

**Type**
- Contract

**Experience Required/Mandatory Skills**
- Undergraduate degree in Administration, Engineering, Computer Science or related field, or equivalent combination of education and experience.
- Minimum 5 years of experience working on IT projects as a Technical BA, more is preferred.
- Ability to work along side Technical Project Managers to supply Business Analysis services for multiple concurrent infrastructure projects & initiatives.
- Schedule, plan, and lead requirements gathering and review meetings in development and documentation of Business, Functional and Technical Requirements
- Work with stakeholders and technical team members to map, analyse, and document business processes.
- Create process workflow diagrams.
- Contribute to program planning and execution.
- Develop, track, and report on IT Infrastructure and Network metrics, including KPIs, and other key metrics using data analytics tools.
- Assess options for process improvements, including business process modeling.
- Maintain documentation regarding various projects, processes, and operations.
- Contribute to final solution design by identifying data, functional, and non
- functional needs.
- Establish a structured approach with Operations staff to align with change control processes to ensure efficient end to end delivery of updates and changes.
- Liaise with testing team to define and execute system testing such as load, integration, failover.
- Coordinate system testing.
- Liaise with business stakeholders and support teams to develop and execute User Acceptance Testing
- Excellent communication and group facilitation skills

**Nice To Have Skills**
- Microsoft M365 (OneDrive, Outlook Cloud, SharePoint, Teams)
- Network design/refresh projects.
- Distributed cloud initiatives: IaaS, PaaS, SaaS
- InTune SCCM
- Corporate WiFi rollouts

**Location**
- Saanich/Hybrid

**Work Environment**
- 1-2 years with possibility of extension

**Hourly Rate**
- Negotiable