Customer Service Representative

7 months ago


Victoria, Canada Cloverdale Paint Inc Full time

_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._

This individual should be available to work for **4-5 shifts per week.**

We are located at **1616 Cedar Hill X Road, Victoria, BC**

Cloverdale offers a very competitive compensation package and strives to be The Place to Be not only for customers but employees as well.

**WHAT WE OFFER**
- Company paid benefits - Medical, Dental and Vision
- Annual cost of living salary increases
- Profit-sharing Program
- Family Assistance Program
- Staff Discounts
- Comprehensive training
- A supportive and growth-oriented management team
- A great work environment with collaborative and caring colleague

**RESPONSIBILITIES**
- Answering basic customer inquiries in person and by phone
- Determining and recommending products to customers ensuring the customer is supplied with all items required for their project
- Tinting & shaking paint accurately
- Keying in sales and operating basic functions of the POS system

**REQUIREMENTS**
- At least 1-year of Retail Sales and/or Paint Industry experience
- Ability to lift up to **50lb regularly**:

- Ability to stand for long periods of time
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Attention to detail
- Good communication skills
- Strong problem solving skills
- Team player
- Strong work ethic, with a can-do attitude
- Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected_

**Job Types**: Full-time, Permanent

**Salary**: $17.50-$18.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you capable of standing for long periods of time?
- Are you capable of lifting up to 50 lb regularly?
- Are you available to work 4-5 shifts per week?
- Are you available to work weekends?

**Experience**:

- Customer Service: 1 year (required)
- Paint/Coatings: 1 year (required)

Work Location: In person



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