Hostel Manager

Work Term: Permanent
- Work Language: English
- Hours: 30 to 45 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Staff accommodation available
- Hotel, motel, resort
**Budgetary responsibility**:

- $500,001 - $1,500,000
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Develop and implement business plans
- Establish work schedules
**Supervision**:

- 5-10 people
**Computer and technology knowledge**:

- MS Word
- Central reservation system (CRS)
- MS Excel
- MS Office
- MS Outlook
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Valid driver's licence
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
- Involves supporting green economy sectors
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:

- Bonus
- Commission
**Long term benefits**:

- Group insurance benefits
**Other benefits**:

- Learning/training paid by employer
- On-site amenities
- On-site housing options
- On-site recreation and activities
- Team building opportunities
- Parking available
- Variable or compressed work week