Dental Receptionist

2 weeks ago

Brantford, Canada Lifetime Dental Full time

**About us**

Lifetime Dental is a small business in Brantford, ON. We are professional, innovative and rewarding.

Our work environment includes:

- Modern office setting
- Growth opportunities

**Responsibilities**:

- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the dental office's phone system
- Verify patient insurance coverage and assist with insurance billing
- Maintain patient records and update necessary information
- Assist with managing patient flow and ensuring a smooth check-in and check-out process
- Provide excellent customer service to patients, addressing their inquiries and concerns
- Collaborate with the dental team to ensure efficient operations of the front desk area

**Skills**:

- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Proficiency in using phone systems and other office equipment
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of dental terminology and procedures is a plus, but not required

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Brantford, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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