Night Auditor

3 weeks ago

PointeClaire, Canada Easton's Group of Hotels Inc. Full time

**FUNCTION / PROPERTY DESCRIPTION**

**Complete all functions related to night audit, front desk/reservations and other tasks as asked by the department.**

**RESPONSIBILITIES**:
Offer support and assistance in the following areas:
Ensure 100% Guest Satisfaction;
Implement and maintain all company policies and procedures;
Completion of administrative work as assigned;
Dealing with Guest Relations;
Front desk/reservation duties as scheduled;
Duties associated with the night audit and also check inn check-out, reservations, guest accounting, cashiering, close-day procedures, emergency procedures;

**JOB REQUIREMENTS**:
Minimum 1 year experience at the front desk or a diploma in hotel studies

Ability to deal with all levels of management and staff in a professional manner;
Knowledge team building;
Proficient / familiarity with computerized systems (OnQ would be an asset);
Excellent customer service skills;
Flexibility of hours available to work and in duties performed;
Must be available to work on weekends, statuary holidays, nights and days;
Accuracy with handling cash and credit card transactions;
Proven ability to work within deadlines and to manage multi-tasked assignments;
Use of common sense and good judgement;
Bilingualism : French and English.

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