Owner Experience Supervisor

2 weeks ago

London, Canada Libro Credit Union Full time

Career Opportunity

Libro is growing - and Libro is hiring.

Our expansion plans include a series of new hires across southwestern Ontario. Take a look.

Who We Are

Imagine working for an organization where every employee and customer is an Owner.

No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people prosper. We recruit and develop experts like you; Epic Humans who are ready to offer the best possible advice, coaching and service, when and how our Owners need it.

What Opportunity Awaits?

As we continue to grow progressively, Libro is on a mission to find a passionately accountable full-tim e Owner Experience Supervisor. We are recruiting for a 6-month contract for an Owner Experience Supervisor in our London Downtown branch.

The Owner Experience Supervisor motivates a team to achieve goals while ensuring exceptional Owner and staff experiences.

This role is a key leadership position that sets the tone for Owner conversations and Owner experience aligned to strategies and expectations. Primary to the role is coaching a team of Owner Experience Representatives to provide an exceptional level of proactive Owner advice and service supporting Owners to grow their personal prosperity while increasing share of wallet and overall growth for Libro.

Creation of a risk management and operations culture that is balanced with superior Owner experience is a key component of the position.

The Epic Human we are looking for will;
Conduct regular observations of Owner/Staff coaching interactions to provide feedback and build staff skills in relationship-building and prosperity conversations.
Promote strong cross-segment c ollaboration to build full-service relationships.
Role model strong sales and service skills
Builds a mature sales management culture within teams to motivate and maximize performance by s etting goals and developing action plans, a ssessing sales performance, c oaching sale s performance, h andling performance problems and c onducting effective sales meetings and huddles.
Create and foster an environment that encourages personal responsibility and provides staff appropriate autonomy to make decisions and resolve problems that balance the interests of Owners and Libro.
Work cooperatively with regional peers and location team to build and implement a business development plan.
Accountable to manage the branch at an acceptable audit level while reviewing and implementing identified business process improvement recommendations.
Responsible for coaching the Owner Experience Team on risk awareness and internal controls.

Could this be you ? Are you ready to Be Libro ?

Do you have a passion for growing prosperity in Southwestern Ontario by transforming banking through developing others and inspiring financial happiness?
Are you an Epic Human; joyful in your work, passionately accountable, a bold explorer and mutually inclusive?
Do you have a p ost-secondary degree or diploma with 3-5 years’ experience within financial services or sales leadership ?
Demonstrated leadership experience; project leadership, mentoring/coaching, initiative, direct leadership ?

**How we bring Joyful in our work**:
Competitive salaries and employee pension plans
Comprehensive benefit package, with all premiums paid for by Libro
Generous vacation time
Employee wellness programs
Staff accounts and staff rates on products and services
Staff appreciation programs and awards
Career development opportunities including tuition assistance
Many great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals, just for being part of our great team

If you're passionate about helping your community, interested in being part of a remarkable team, and want to help grow prosperity in Southwestern Ontario - we want to hear from you

With a purpose beyond profit, Libro Credit Union is proud to be a Certified B Corporation, joining leaders of a global movement of people using business as a force for good. Serving families, farms, and enterprises in southwestern Ontario, Libro offers an inclusive, forward thinking approach to banking - all centered on growing prosperity. Libro pursues its purpose through four key pillars - employment, financial resilience, local food accessibility, and housing.

  • Owner Experience Representative

    2 weeks ago

    London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people...

  • Owner Experience Representative

    3 weeks ago

    London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether an employee Owner or customer Owner, everything we do at Libro is about helping people like you...

  • Owner Experience Representative

    2 weeks ago

    London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people like...

  • Owner Experience Representative

    1 week ago

    London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether an employee Owner or customer Owner, everything we do at Libro is about helping people like you...

  • Owner Experience Representative

    2 weeks ago

    London, Canada Libro Credit Union Full time

    **Career Opportunity** **_Libro is growing - and Libro is hiring. _** **_Our expansion plans include a series of new hires across southwestern Ontario. Take a look. _** - **_ Who We Are_** - Imagine working for an organization where every employee and customer is an Owner._ - _ No matter whether a customer Owner or employee Owner, everything we do at...

  • Owner Experience Representative

    1 week ago

    London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether an employee Owner or customer Owner, everything we do at Libro is about helping people like you...

  • Owner Experience Representative

    2 weeks ago

    London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people like...

  • Online Sales Catalyst

    4 days ago

    London, Ontario, Canada Owner Inc Full time

    Join Our Team">Are you passionate about helping small businesses grow? Do you have a track record of sales excellence in software sales? We're seeking a skilled Business Development Representative to join our team. As a key member of our sales team, you'll be responsible for driving new business opportunities and building long-term relationships with...

  • Owner Experience Representative

    6 days ago

    London, Canada Libro Credit Union Full time

    **Career Opportunity** **_Libro is growing - and Libro is hiring._** **_Our expansion plans include a series of new hires across the organization. _**_Take a look_**_._** **Who We Are** - Imagine working for an organization where every employee and customer is an Owner. **_What Opportunity Awaits?_** As we continue to grow, Libro is on a mission to find...

  • ▷ Urgent Search! Owner Experience Representative

    3 weeks ago

    London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing – and Libro is hiring. Our expansion plans include a series of new hires across the organization. Take a look at www.libro.ca/careers. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about...

  • Product Owner

    3 hours ago

    London, Ontario, Canada Sifton Properties Limited Full time

    Job Title: Temporary Full-Time Product OwnerAbout UsWe are a family-based company committed to creating successful teams. We prioritize our team members' development, health and well-being. For generations, we've been building communities for people to live, work and play.About the RoleWe're seeking a temporary full-time Product Owner to define and...

  • Retail Customer Experience Supervisor

    4 weeks ago

    London, Canada The Nooks Full time

    The Nooks is expanding and coming to Masonville Mall near you! We are currently hiring for a Customer Experience Supervisor for our new store opening this March in London, Ontario! The Nooks is the first Artisan Retail Business Incubator in Canada! Our unique retail model combines in store space, a ‘nook’, with an online marketplace for handmade...

  • Retail Customer Experience Supervisor

    3 weeks ago

    London, Canada The Nooks Full time

    The Nooks is expanding and coming to Masonville Mall near you! We are currently hiring for a Customer Experience Supervisor for our new store opening this March in London, Ontario! The Nooks is the first Artisan Retail Business Incubator in Canada! Our unique retail model combines in store space, a ‘nook’, with an online marketplace for handmade...

  • Retail Customer Experience Supervisor

    3 weeks ago

    London, Canada The Nooks Full time

    The Nooks is expanding and coming to Masonville Mall near you! We are currently hiring for a Customer Experience Supervisor for our new store opening this March in London, Ontario! The Nooks is the first Artisan Retail Business Incubator in Canada! Our unique retail model combines in store space, a ‘nook’, with an online marketplace for handmade...

  • Guest Experience Supervisor

    3 hours ago

    London, Ontario, Canada City Experiences Full time

    City Experiences is seeking a Guest Experience Supervisor for our City Cruises operation in Gananoque.*Please note, this is a seasonal/contract position*About You:This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.About the Opportunity:The successful Guest Experience Supervisor is responsible for overseeing the...

  • Softgoods Supervisor

    4 weeks ago

    London, Canada Giant Tiger Full time

    Compensation Grade: Grade 4 - Stores **Job Description**: About this Opportunity Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years...

  • Product Owner

    1 week ago

    London, Canada Sifton Properties Limited Full time

    West 5 - Sifton Centre London, ON N6K0G2, CAN Description Who We Are As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building...

  • Manager, Product Owner

    22 hours ago

    London, Ontario, Canada Scotiabank Full time

    Manager, Product Owner - Compliance & AMLWe are seeking a Manager, Product Owner to contribute to the overall success of Global Compliance and facilitate the Bank's ability to drive consistency across areas of the Bank globally through aligned and simplified processes, increased automation, and integrated technology solutions.Main Responsibilities:Perform...

  • Owner Operator Truck Driver

    3 weeks ago

    London, Canada RST Industries Full time

    **Owner Operators - $3000 Sign-On Bonus** **Chemical and Fuel Lanes** RST Industries is a leading carrier service utilizing the most advanced technology to deliver world class transportation services and specializes in the transport of chemicals, petroleum, and black product. At RST, we recognize the importance of a strong team. We look for people who want...

  • Product Owner

    1 week ago

    London, Canada Sifton Properties Limited Full time

    West 5 - Sifton CentreLondon, ON N6K0G2, CANDescriptionWho We AreAs a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building...