Client Service Clerk

2 weeks ago

Montréal, Canada Decathlon Canada Inc Full time

Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Tasks**:

- Train staff
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
**Supervision**:

- Working groups
**Type of experience**:

- Call centre
**Area of specialization**:

- Project management
- Strategy
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Experience**:

- 1 year to less than 2 years
**Workplace information**:

- Remote work available
**Health benefits**:

- Dental plan
- Health care plan
**Financial benefits**:

- Bonus
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
- Stocks/shares
**Other benefits**:

- Other benefits
- Durée de l'emploi: Permanent
- Langue de travail: Français
- Heures de travail: 40 hours per week

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