IT Technician

Job available at Soucy International - Drummondville

WHAT TO EXPECT

Are you passionate about IT and looking for a job that will showcase your problem solving and user support skills? Are you looking for a close-knit team and a stimulating environment?

As a computer technician, you will be responsible for providing support (level 1 and 2) to users for computer hardware, communications and software used in the company (Windows, Office Suite, Office 365 and others).

**Here's an overview of your tasks**:
Respond to user requests for IT support for multiple infrastructures and software
Configure, support and manage the inventory of computer and network equipment (computers, printers, barcode scanners, telephones/telephone system) and software for users
Perform the necessary analysis to justify the purchase or replacement of computer equipment and prepare bids from our various suppliers
Research hardware and software solutions to meet user needs
WHAT WE’RE LOOKING FOR
DEC or AEC in computer science with a network option
Two (2) years of relevant experience
Knowledge of LAN, WAN, WiFi and/or VPN networks
Knowledge of Exchange/Outlook or Office 365 (Exchange Online, Teams, Sharepoint, OneDrive etc.)
Knowledge of VMWARE (asset)
Available to be on call evenings and weekends on rotation (at 5-6 weeks)
Ability to work as a team with IT colleagues and serve users in a respectful manner
WHAT WE HAVE TO OFFER
Permanent, full-time position
You'll be joining a team that's committed to solving day-to-day issues, but always in a pleasant work environment

**The best of both worlds**: the resources of a large company and a family-like atmosphere
A team that is passionate, attentive and committed to excellence
Flexible schedules that allow you to balance your work and your personal life
Group insurance (different plans adapted to your needs)
Registered Retirement Savings Plan with employer contributions
Employee and Family Assistance Program
Social activities

APPLY TODAY

We look forward to getting to know you and to welcoming you to our big family

Life at Soucy

Working at Soucy is like being part of a big family Our passion, ideas and personal touches have made our work environment a friendly atmosphere where you’re sure to find what you’re looking for in a career. You’ll be joining an innovative company with more than 1,700 employees worldwide. We’re proud of our global reputation for excellence which is still growing 50 years after our foundation