IT Technical Support

2 weeks ago


Montréal, Canada TekWisen Software Pvt. Ltd Full time

Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks
- On-site software support
- Repair of high-end printers and multi-function devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting
- Desktop tech, level 2 troubleshooting, Deployments, Ticket Management, Inventory Management.
- Trouble shooting skills, Time management skills, Organizational Skills, Communication Skills
- 5+ years as DSS level 2 Analyst with COMPTIA+ certification

**Job Type**: Permanent

Pay: $23.00-$26.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Desktop support: 3 years (preferred)
- IT support: 3 years (preferred)
- Computer hardware: 3 years (preferred)
- Computer repair: 3 years (preferred)
- Network installation: 3 years (preferred)
- Software troubleshooting: 3 years (preferred)
- Windows Remote Desktop: 3 years (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- CompTIA A+ (preferred)


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