Assistant Shelter Manager

2 months ago


Kelowna, Canada Kelowna’s Gospel Mission Full time

**Assistant Shelter Manager - Bay Ave**:
**Position Summary**

The schedule for this position is Monday - Friday (11 am - 7 pm) and on-call duties as required.

**Key Responsibilities**
- Assist the Shelter Manager with the development, revision, monitoring, and implementation of all policies and procedures relating to the provision of the Shelter Program
- Builds and maintains a positive and trusting relationship with residents by being available and approachable and by listening and responding to residents’ concerns and questions promptly;
- Provides guidance, training, and direction to new employees, interns, and volunteers when they begin in the department and on an ongoing basis;
- Provides regular and ongoing direct supervisions to employees, interns, and volunteers who provide direct services within the department; including delegating tasks, following up on completion of tasks, coaching and evaluating performance;
- Assists with the development, implementation, and analysis of the department’s outcome measures and data collection processes;
- Maintain and develop community relations with other agencies to encourage their involvement in the Shelter Program.
- Provide front-line support in the event of an emergency and be prepared to cover shifts for absent employees;
- Monitors the health, safety, and welfare of residents and department personnel by making certain that program service philosophy, policies, and procedures are followed appropriately;
- Ensure compliance with Health & Safety standards, regulatory and industry codes
- Identify gaps or inconsistencies in the day-to-day operations and programming and make suggestions for improvements;
- Model KGM values of Compassion, Integrity, Respect, Grace-led, & Transformation;
- Maintain an excellent relationship with all residents, volunteers, and employees by building bridges of friendship wherever possible while being observant of the Policy and Procedures of KGM;
- Perform other related duties as required.

***Position Requirements**
- A diploma in human/social services or a related discipline or an acceptable combination of education and experience;
- Minimum 2 years experience working in a front line shelter setting is required;
- Minimum 1-year direct supervisory experience of front-line employees and shelter programs
- Advanced working knowledge of Microsoft Office Suite products;
- Demonstrated ability to deal with sensitive situations with tact and diplomacy
- Specialized training and certification in mental health/addiction/counseling or trauma;
- Demonstrated ability to deal with highly sensitive and confidential situations with care and integrity;
- On-call duties as required
- Valid driver’s license and clean driving abstract;
- Ability to interact and collaborate with a diverse group of social service professionals and support service personnel;
- This position will require occasional evening and weekend hours, and also on-call emergency response;
- This position is dependent on a Criminal Records Check (Vulnerable Sector).

Join us in making a tangible difference and becoming part of a team that’s dedicated to transforming lives and fostering positive change in our community.



  • Kelowna, Canada Central Okanagan Emergency Shelter Society Full time

    **Development & Fundraising Manager** The Central Okanagan Emergency Shelter Society (COESS), operating as Kelowna Women’s Shelter (KWS) since 1980, provides a wide range of programs and services, with a focus on the education and prevention of domestic abuse while offering support programs and services for women and children, during and following an...

  • Adult Case Manager

    2 days ago


    West Kelowna, Canada Kelowna Women's Shelter Full time

    **Location**: West Kelowna **Hours**: Mon to Fri, 9am to 5pm (37.5 hours per week) - Flexibility in hours may be required to meet the needs of the women_ **Wage**: $29.85 to $34.26 per hour **Benefits**: Comprehensive benefits after probationary period **About us**: The Central Okanagan Emergency Shelter Society (COESS), operating as the Kelowna Women's...

  • Adult Case Manager

    2 months ago


    West Kelowna, Canada Kelowna Women's Shelter Full time

    **Job Title**: Adult Case Manager - ** Location**: West Kelowna - **Hours**: Mon to Fri, 9am to 5pm (37.5 hours per week) Flexibility in hours may be required to meet the needs of the women - ** Wage**: $58,208 - $63,492 per annum - ** Benefits**: Comprehensive benefits package after probationary period **About us**: The Central Okanagan Emergency Shelter...

  • Accounting Clerk

    2 months ago


    Kelowna, Canada Kelowna Women's Shelter Full time

    The Central Okanagan Emergency Shelter Society (COESS), operating as Kelowna Women’s Shelter (KWS), provides a range of services, with a focus on the prevention of domestic abuse and support services for women and children, during and following an abuse crisis. Currently, our non-profit organization is growing, and we are seeking an innovative,...


  • Kelowna, Canada Kelowna Women's Shelter Full time

    **Position: Casual** **Job Title: Frontline Support Worker** **Location: Kelowna Transition House** **Hours of Work: 10 hour shifts** **Shift Schedule: 6.30am - 4.30pm, 11am - 9pm, 8.45pm - 6.45am** **Salary Range: $26.74 to $30.69/hr** Located in the heart of the Okanagan Valley, the Kelowna Women’s Shelter is growing as an organization and is...


  • Kelowna, Canada Kelowna Women's Shelter Full time

    **Position: Casual - on call.** **Job Title: Frontline Support Worker** **Location: Kelowna Transition House** **Hours of Work: 10 hour shifts** **Shift Schedule**:Must be available to work one of each shift per week**:6.30am - 4.30pm, 11am - 9pm, 8.45pm - 6.45am** **Salary Range: $26.74 to $30.69/hr** Located in the heart of the Okanagan Valley, the...


  • West Kelowna, Canada Kelowna Women's Shelter Full time

    **Location**: West Kelowna **Salary**: $61,500 - $72,100 **Hours***: *** Mon - Fri (37.5 hours per week) - Flexibility is required **Benefits**: *** Comprehensive health benefits and pension plan. **About us** The Central Okanagan Emergency Shelter Society (COESS), operating as Kelowna Women's Shelter (KWS), provides a range of services, with a focus...

  • HR Coordinator

    5 days ago


    Kelowna, Canada Okanagan Emergency Shelter Society Full time

    The Central Okanagan Emergency Shelter Society (COESS), operating as Kelowna Women’s Shelter (KWS), provides a range of services, with a focus on the prevention of domestic abuse and support services for women and children, during and following an abuse crisis. Currently, our non-profit organization is growing, and we are seeking an innovative,...


  • Kelowna, Canada Kelowna Women's Shelter Full time

    The Central Okanagan Emergency Shelter Society (COESS), operating as the Kelowna Women’s Shelter (KWS), provides a range of services, which focuses on the prevention of domestic abuse and support services for women and children during and following a domestic abuse crisis. Located in the heart of the Okanagan Valley, the Kelowna Women’s Shelter is...


  • Kelowna, Canada Okanagan Emergency Shelter Society Full time

    Located in the heart of the Okanagan Valley, the Kelowna Women’s Shelter is growing as an organization and is looking forward to strengthening existing programming and developing new opportunities to support women and children and break the cycle of domestic abuse. Come and join us now during this exciting time of growth! Since 1980, the Kelowna Women’s...


  • Kelowna, Canada Kelowna Women's Shelter Full time

    **Position: Casual - on call.** **Job Title: Frontline Support Worker** **Location: Kelowna Transition House** **Hours of Work: 10 hour shifts** **Shift Schedule**:Must be available to work one of each shift per week**:6.30am - 4.30pm, 11am - 9pm, 8.45pm - 6.45am** **Salary Range: $26.74 to $30.69/hr** Located in the heart of the Okanagan Valley, the...


  • West Kelowna, Canada Kelowna Women's Shelter Full time

    Kelowna Women’s Shelter (KWS), provides a range of services, which focuses on the prevention of domestic abuse and support services for women and children during and following a domestic abuse crisis. Located in the heart of the Okanagan Valley, the Kelowna Women’s Shelter is growing as an organization and is looking forward to strengthening existing...


  • Kelowna, Canada Central Okanagan Emergency Shelter Society Full time

    **Do you want to make a difference in the lives of women and children at risk of and/or fleeing domestic abuse?** Located in the heart of the Okanagan Valley, the Kelowna Women’s Shelter is growing as an organization and is looking forward to strengthening existing programming and developing new opportunities to support women and children and break the...

  • Outreach Navigator

    1 week ago


    Kelowna, Canada Canadian Mental Health Association, Kelowna Branch Full time

    CMHA Kelowna has received term funding to expand Outreach Services to those experiencing homelessness in our community until March 2024, with the possibility of extension, based on funding. Monday-Friday. 8:30am-4:00pm. **WHAT DOES AN OUTREACH NAVIGATOR DO?** As the Outreach Navigator, your primary responsibility will be to increase outreach efforts to...


  • Kelowna, Canada BCSPCA Full time

    If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity: **POSITION**: Animal Care Specialist - ACA2 **STATUS**: Permanent; Full-Time **SHIFT**: 37.5 hours per week /...


  • West Kelowna, Canada Pet Valu Full time

    Location: Westbank, British Columbia **Job Description**: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small...


  • Kelowna, Canada BCSPCA Full time

    If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity: **POSITION**: Outreach Education Assistant - Canada Summer Jobs **STATUS**: Temporary; Full-Time -July 7, 2024-...


  • Kelowna, Canada Kelowna’s Gospel Mission Full time

    Kelowna Gospel Mission (KGM) is a faith-based non-profit organization that is committed to feeding the hungry, sheltering the homeless, and helping the hurting. KGM ministers to the whole person, spirit, soul, and body by sharing Jesus with a servant’s heart. Our services include outreach, case management, emergency shelters, dental clinic, thrift store,...


  • Kelowna, Canada Kelowna’s Gospel Mission Full time

    Kelowna Gospel Mission (KGM) is a faith-based non-profit organization that is committed to feeding the hungry, sheltering the homeless, and helping the hurting. KGM ministers to the whole person, spirit, soul, and body by sharing Jesus with a servant’s heart. Our services include outreach, case management, emergency shelters, dental clinic, thrift store,...


  • Kelowna, Canada BGC Okanagan Full time

    **Awake Residential Night Worker **Date Posted**: April 19, 2024 **Competition Number**:25-24/25 **Location**:Kelowna, BC (Emergency Youth Shelter) BGC Okanagan provides safe and supportive spaces where children, youth and families can experience new opportunities, over come barriers, build positive relationships and build confidence and skills for life....