Service Writer
7 months ago
'''Duties'''
- Greet customers and provide excellent customer service throughout their visit
- Listen to customer concerns and accurately document them
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate estimates for repairs and obtain customer approval
- Process payments and handle cash transactions
- Upsell additional services or products to customers when appropriate
- Maintain a clean and organized work area
'''Requirements'''
- Strong mechanical knowledge and understanding of automotive repair processes an asset
- Excellent customer service skills with the ability to effectively communicate with customers
- Experience handling cash transactions and basic math skills
- Ability to upsell products or services to customers
- Previous experience in a dealership or automotive repair shop is preferred but not required
- Hospitality applicants welcome
- Familiarity with sales techniques is a plus
- Must be able to work in a fast-paced environment and handle multiple tasks simultaneously
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific dealership or repair shop.
Pay negotiated based on experience
**Salary**: $20.00-$35.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Chester, NS B0J 1J0 (required)
Ability to Relocate:
- Chester, NS B0J 1J0: Relocate before starting work (preferred)
Work Location: In person