Logistics Worker

4 weeks ago

Toronto, Canada Polycultural Immigrant and Community Services Full time

**Position Title** **Logistics Worker**

**Languages** **Spanish/French/Hausa/Somali**

**Organization Structure** **Reports to the Program Coordinator**

**Job classification** **RAP Logistics**

**Job Status**
***
**Full Time**

**Number of positions**
***
**2**

**Location** **Mississauga, RAP Centre**

**Wages** **$26.93/hr - 40 hrs per week**

**This is a bargaining unit position.**

**Scope**

The RAP Support Group/Logistics Facilitator is responsible for organizing and facilitating regular group sessions for Government Assisted Refugees from various ethnic groups; the areas of facilitation will include settlement, employment and other topics and activities. The facilitator is expected to work cooperatively with others; demonstrate flexibility in organizing work; show a high degree of initiative, discernment, and resourcefulness; must have excellent communication skills and demonstrate thoughtfulness in decision-making and assist refugee families in housing and purchasing furniture.

**RAP program summary**

RAP Centre is designed to provide immediate and essential services to Government Assisted Refugees (GARs) during the initial period after the refugee family arrives in Canada, with the focus of equipping GARs with accommodation and daily necessities, knowledge, skills, and abilities as well as connections with the broader community to live safely and independently.

**Responsibilities**:
**Logistics Facilitator**
- Conducts housing searches in and around the GTA for clients.
- Secures appropriate and affordable housing for clients within a given timeframe.
- Provide support to clients in negotiating and finalizing housing leases.
- Recruits housing providers and maintains housing data of housing providers.
- Research and develop a spreadsheet of housing providers, furniture vendors, and essential furniture that refugee families need.
- Analyze clients’ choice of housing and furniture and make recommendations within the assigned budget.
- Resolve purchase-related problems by working closely with clients, vendors, and delivery companies.
- Assist clients in selecting alternate choices and, if practical, advise clients on the appropriateness of various choices.
- Provides comprehensive information related to purchasing furniture.
- Arrange transportation of families to the furniture shops
- If needed, escorts clients to housing appointments and advocates.
- Actively participate in professional development initiatives.
- Other program operational duties assigned.

***Support Group Facilitator**
- Deliver direct services in terms of group facilitation and support that address the needs of refugees through workshop sessions and conversation circles supporting language learning and other groups.
- Help refugees to establish social and professional networks to be engaged and feel welcomed in the community.
- Foster engagement between refugees and Canadians by involving newcomers in mentorship, community groups, recreation, and other activities.
- Provide comprehensive information on orientation to Canadian society.
- Create opportunities for mentoring individually and in a group, multi-way interaction and cross-cultural awareness.
- Deliver orientation sessions and presentations of workshops that address identified needs in the assigned target language.
- Conducts housing orientation sessions to ensure that the client understands the rights and responsibilities of tenants and landlords.
- Increase accessibility by delivering services at itinerant public and community spaces in collaboration with other service providers.
- Provide information and referral to external programs and services to meet the needs of each client/family.
- Maintain and expand client base through outreach, community penetration and itinerate functions, which include off-site visits and promoting community networks to link refugees.
- Effectively track activities and provide accurate reporting to Program Manager.
- Effectively track services in internal databases and provide accurate reporting for supervisor.
- Achieve targets set by the Program Coordinator.

**Competencies**

**Adaptability**

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the situation’s needs. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.

**Communications**

Using a variety of communication styles and strategies to foster open communication, the exchange of information and discussion on an ongoing basis.

Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.

**Accountability/Dependability**:Accepts responsibility for the quality of work; acknowledges and corrects mistakes. Shows up on time and meets standards, deadlines, and work schedules**.**

**Judgeme

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