Customer Relations Executive

4 weeks ago

Toronto, Canada NSUS Group Inc. Full time

Customer Relations Executive

Toronto, ON (On-site)

**Who are we?**

Home of world Champion Daniel Negreanu, Winner of the best poker software 2021 and Guinness record holder for largest-ever online prize pool, GGPoker has taken the online poker world by storm. GGPoker launched in 2017, designed from the ground up by an experienced team of poker players who truly love the game.

From our humble beginnings, GGPoker has grown to a group of 400 people spanning the globe from our headquarters in Canada to our offices across the globe.

GGPoker holds the largest online poker market share globally, and we are looking to add talented and passionate individuals that will help us maintain being number one.

As a team member working on site, you have an opportunity to collaborate with and continuously learn from the very best professionals in the iGaming industry.

**Purpose**:
We are seeking a Spanish-speaking Customer Relations Executive to join our Customer Relations team in Toronto, reporting to our Head of Customer Relations.

As the Customer Relations Executive, you will be an integral part of the Support team. The singular focus is to deliver the highest levels of service and protection possible to Spanish-speaking GGPoker customers.

The core hours for this role will be 12:00-21:00, five days per week, including weekend hours (specific days each week to be decided by consultation and based on business needs).

**Duties and Responsibilities**:

- Monitoring: Monitor and maintain relevant risk triggers and act in accordance with policy and procedure; work closely with our MLRO (Money Laundering Reporting Officer) and raise internal STR (suspicious transactions report) when applicable
- Communication: Liaise with the team manager on a daily basis to ensure all customer interactions are carried out and recorded appropriately

**Requirements**:

- Fluent/native-level Spanish language skills (speaking, reading & writing)
- Excellent communication skills with fluent English
- Any responsible gaming experience would be a bonus
- Flexibility, versatility, and in a position to work in accordance with the demands of the business
- Attention to detail
- Strong prioritization and good decision-making skills, with the ability to manage a high volume of tasks
- Good relationship-building skills

**What We Like You to Have**:

- A passion for online gaming, including poker and sports betting (or at the very least be interested to learn about them) and knowledge of the online gaming industry
- An interest in being part of a friendly and enthusiastic team
- **Integrity**: Being dependable and following through on commitments. Being open and honest when communicating with others. Holding yourself accountable and owning up to your shortcomings. Consistently chooses to do the right thing without exception on integrity issues and where we have responsibilities for our customers
- **Collaborative**: A willingness to find solutions to problems whilst working in a team unit
- **Positive attitude**: Finds a way to get things done, is open-minded to exploring new ways of achieving our collective goals, and has a positive impact within the business

**Rewards, Benefits, and Perks**
- Competitive Salary
- Bonus
- Salary Review
- Endless snacks and drinks
- Commuter Perk - Parking pass or Presto Card
- Comprehensive benefits

**Job Type**:

- Full-time (on-site)
- We are an equal-opportunity employer and we are committed to building a diverse, inclusive, and welcoming workplace for all. NSUS is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, NSUS will make accommodations available to applicants with disabilities upon request during the recruitment process._

  • Customer Relations Executive

    1 week ago

    Toronto, Canada NSUS Group Inc. Full time

    **Who are we?** Home of world Champion Daniel Negreanu, Winner of the best poker software 2021 and Guinness record holder for largest-ever online prize pool, GGPoker has taken the online poker world by storm. GGPoker launched in 2017, designed from the ground up by an experienced team of poker players who truly love the game. From our humble beginnings,...

  • Public Relations Intern

    3 weeks ago

    Toronto, Canada ASC Public Relations Full time

    **Overview** ASC Public Relations is a leading, Toronto-based, full-service, public relations agency with top retail, luxury goods, beauty and lifestyle clients. Our Assistant Coordinators/Interns are full-time, eager-to-learn PR professionals who collaborate and provide assistance to our Account Managers, Executives and Coordinators to deliver outstanding...

  • Customer Relations Executive

    3 weeks ago

    Toronto, Canada NSUS Group Inc. Full time

    Customer Relations Executive - Dutch Toronto, ON (On-site) **Who are we?** Home of world Champion Daniel Negreanu, Winner of the best poker software 2021 and Guinness record holder for largest-ever online prize pool, GGPoker has taken the online poker world by storm. GGPoker launched in 2017, designed from the ground up by an experienced team of poker...

  • Senior Account Executive

    2 weeks ago

    Toronto, Ontario, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America.We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a pivotal role...

  • Project Manager, Artificial Intelligence

    4 weeks ago

    Toronto, Canada CUSTOMER EXPERIENCE Full time

    Req Id: 407636 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Senior Account Executive

    2 weeks ago

    Toronto, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America.We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a pivotal role...

  • Senior Account Executive

    3 weeks ago

    Toronto, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America.We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a pivotal role...

  • Senior Account Executive

    3 weeks ago

    toronto, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America.We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a pivotal role...

  • Senior Account Executive

    3 weeks ago

    Toronto, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America.We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a pivotal role...

  • Senior Account Executive

    3 weeks ago

    Toronto, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America. We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a pivotal...

  • Senior Account Executive

    3 weeks ago

    toronto, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America.We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a pivotal role...

  • Senior Account Executive

    3 weeks ago

    Toronto, ON, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America. We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a...

  • Customer Success Executive

    4 weeks ago

    Toronto, Ontario, Canada Miovision Full time

    Miovision is a global industry leading company providing agencies and organizations modern tools to improve today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently...

  • Account Executive

    3 weeks ago

    Toronto, ON, Canada Space Executive Full time

    Our client is the world's largest non-bank international payments provider, offering innovative solutions to businesses worldwide. Due to continued success, they are looking to scale their GTM sales team across North America. We are seeking a highly motivated and experienced Senior Account Executive. As a Senior Account Executive, you will play a pivotal...

  • Customer Success Executive

    1 week ago

    Toronto, Canada Cisco Systems Full time

    **What You’ll Do** The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s new Customer Experience organization working with our strategic Enterprise and Public Sector customers. The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will...

  • Public Relations Account Executive

    2 weeks ago

    Toronto, Canada Matte PR Full time

    **The role** Matte PR is seeking a public relations account executive to join our growing team. In this role, you will be responsible for executing client communications programs and contributing innovative and creative ideas as part of our strategic planning process. Matte PR is an award-winning 360° consultancy executing results-driven campaigns for an...

  • Sales Development Executive

    4 weeks ago

    Toronto, ON, Canada Blue Shock Executive Search Full time

    About Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. Continuing to gain acclaim, they have curated a remarkable collection of distinctive venues, including renowned event spaces. Job Title: Director of...

  • Customer Success Executive

    2 weeks ago

    Toronto, Ontario, Canada Cisco Systems Full time

    What You'll DoThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our strategic Enterprise and Public Sector customers. The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide...

  • Customer Experience Executive

    2 weeks ago

    Toronto, Canada Cinchy Full time

    Cinchy is the enterprise data collaboration platform that makes it simple and secure for business teams, legacy systems, SaaS apps, and AI to collaborate on data in real-time. Welcome to the age of data co-production, where collaboration replaces integration. **We are a growing company of builders, innovators, collaborators that believe freeing your data...

  • Executive Assistant, Avp Alumni Relations

    3 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:02/23/2024 **Req ID**:36160 **Faculty/Division**: VP - Division of University Advancement **Department**: Alumni Relations **Campus**: St. George (Downtown Toronto) **Description**: **Responsibilities**: Under general supervision, the incumbent provides comprehensive administrative support to the Assistant Vice-President, Alumni Relations in...