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Commercial Building Operator

1 month ago

Ottawa, Canada The Taggart Group of Companies Full time

**Job Title**: Building Operator

**Company**: Taggart Realty Management
**Reports to**: Property Manager
**Position Type**: Permanent Full-Time

**Taggart Realty Management**

Part of the Taggart Group of Companies, Taggart Realty Management focuses on acquiring, developing and managing residential, office and commercial property. Taggart Realty Management has a consistently large number of new projects being developed at one time, each at varying stages of the construction process. The projects are focused in the Ottawa and Kingston marketplaces.

**Work Description**:
Taggart Realty Management, member of the Taggart Group of Companies, owns and operates, over 30 buildings in both the Ottawa and Kingston Market. Taggart Realty Management is a leader in full-service property management and real estate development, with over 3 million square feet in residential, commercial and office space in our portfolio.

**Major Responsibilities**:
**Building Operator**
- Provide responsive, professional customer service to all tenants or owners of the facilities.
- Liaise with tenant contacts on a regular basis to establish and maintain a healthy working relationship; Providing assistance to our tenants as needed.
- Respond to and complete, in a timely manner, all tenant service requests or technical troubleshooting to ensure smooth operations of each unit/ building.
- Responsible for the appearance of the property and safety and convenience of the tenants and clientele at all times.
- Responsible for the efficient, effective and successful control of equipment maintenance, building structures and property in accordance with approved practices, procedures, methods and financials.
- Liaise with contractors, assist in providing supervision of all trades servicing the building equipment/systems.
- Know the ins and outs of all building systems, with the ability to troubleshoot issues as they arise.
- Know all building systems and contracts, ensure that maintenance, servicing and renewals are in completed in accordance to company policy, and/or contract specifications.
- Complete property inspections in accordance with the inspection frequency Schedules.
- Maintain all appropriate logs and manuals as required for each building.
- Ensure that any preventative maintenance or issues that may be on the horizon are communicated with the Property Manager.
- Conduct weekly inspections of buildings, make recommendations and implement improvements in consultation with the Property Manager and / or Facilities Manager of operational tasks and repairs that are required to the property.
- Collaborate to implement a pro-active preventative maintenance program for building equipment/systems to ensure that all systems are properly maintained, serviced in a pro-active manner and remain energy efficient.
- Coordinate the services when required of contractors to complete repairs and maintenance, including but not limited to HVAC systems, electrical, mechanical,

lighting, plumbing, etc.
- Contact appropriate maintenance service provider for ad hoc repairs as required.
- Monitor HVAC systems, boilers, pumps, fan units, control panels, cooling towers, generator etc. and maintain logs for these systems.
- Provide after-hours coverage of designated properties on a rotational basis with other building operators.
- Adhere to all Health and Safety policies and procedures while performing job duties.
- Any other duties as required.

**Statement of Qualifications**:
**Knowledge, Skill and Abilities**:

- Previous experience as a Building Operator role is an asset.
- Previous experience as a Residential Building Operator is an asset.
- Post-secondary education in mechanical or trade related field is considered an asset.
- Knowledge of commercial, and / or residential buildings both new construction and older building is required.
- Possesses working knowledge of Microsoft Office (Outlook, Excel, Work, PowerPoint).
- Familiar with various BAS systems considered an asset.
- Possess a mechanical/technical aptitude with ability to use a variety of hand and electric tools.
- Ability to troubleshoot, multi-task, work under pressure and achieve quality results.
- Strong organizational and administrative skills with keen attention to detail and time management skills with the ability to follow strict deadlines.
- Excellent customer service skills and a positive attitude, with the ability to nurture and grow stakeholder relationships.
- Self-motivated with the ability to work independently and in a team environment.
- Valid Class G driver’s license: with the ability to travel throughout the City.

**Physical/Sensory Effort/Work Environment**:

- Working primarily in an office environment, there will also be work in a construction environment related to site inspections and monitoring, including working outdoors.
- Provide service to multiple people or departments, working under many simultaneous deadlines.
- Willingness to be mobile and to travel to various s