Medical Informatics Analyst

**Division**:
Organizational and Foundational Standards

**Temporary Duration**:
Approximate Duration: 18 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**Job Summary**:
Reporting to the Manager of Surveillance and Evaluation, the Medical Informatics Analyst is responsible for supporting the development and implementation of public health electronic information systems that promote high quality, cost effective, public health service, customer service and user satisfaction. Specific work functions include working with business partners to advise and support the development of effective systems which outlines processes to support people and business. Identify gaps in current systems and outcomes. Translate needs into program plans and development. Take accountability to execute solutions and develop quality assurance and quality improvement mechanisms.

**Education**:

- Bachelor of Health Sciences, e-health, Health Informatics, Business Administration
- Additional education/training related to: adult learning, information technology would be an asset.
- Master’s degree in Health Informatics, eHealth or health related discipline is an asset

**Knowledge**:

- Minimum three years of experience in information system development, training and implementation, preferable in a public health setting
- Experience in project management
- Stakeholder engagement and consultation
- Assessing and prioritizing business needs
- Analytical and problem solving skills to support program planning
- Collect, research, analyze and translate business needs into action plans
- Knowledge of Canadian and Ontario Health Information Systems and Provincial eHealth Assets
- Experience with privacy and records standards is preferred.
- Experience working within medical informatics systems is preferred.
- Understanding of provincial and federal governance, approvals, and decision making mechanisms is preferred.
- Project Management Certification (tools, templates, and methodologies) is preferred.

**Responsibilities**:
**_ Administer Medical Informatics Projects: (40% of time)_**:

- Lead and manage the overall development and implementation of Electronic Medical Record (EMR) system projects (requirements gathering, process improvement, system design, training development and delivery, support documentation/tools)
- Provide support to business partners to define business needs, identify deliverables and scope to support program-specific clinician workflow, and both regulatory and programmatic documentation requirements
- Provide input to develop necessary documentation including project plans and business flows in order to provide a smooth implementation and transition to enhance program effectiveness and efficiencies
- Monitor and maintain work plans to ensure delivery of outcomes
- Use continuous quality improvement tools to improve work and reduce costs
- Chair Medical Informatics committees and working groups
- Identify and facilitate risk mitigation strategies
- Develop indicators to measure successful implementation/onboarding of programs and staff
- Assume responsibility for the workload assigned by working independently or in collaboration with other program and department staff
- Manage competing priorities across multiple program areas
- Facilitate cross-divisional process review and advise on data collection, standardization of data eleme