Customer Experience Associate

3 weeks ago

Stettler, Canada TD Bank Full time

411499BR

Retail Banking - Customer Service

Stettler, AB

June 12, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Hours

22.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Cashier / Customer Experience Associate

    6 days ago

    Stettler, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Customer Experience Associate

    3 days ago

    Stettler, Canada TD Bank Full time

    424797BR Retail Banking - Customer Service Stettler, AB November 14, 2023 Hours 22.75 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions,...

  • Sales Associate

    3 days ago

    Stettler, Canada Fire & Flower Full time

    **About Us**: Fire & Flower is a leading, technology-powered, adult-use cannabis retailer with more than 70 corporate-owned stores in its network. The Company leverages its wholly owned technology development subsidiary, Hifyre Inc., to continually advance its proprietary retail operations model. Retail Sales Associate Job Overview The Retail Sales...

  • Omni Customer Fulfillment Associate

    1 month ago

    Stettler, Canada Walmart Canada Full time

    **Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...

  • Consumables Associate

    1 month ago

    Stettler, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...

  • Customer Service Manager

    2 days ago

    Stettler, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...

  • Customer Service Manager

    2 days ago

    Stettler, Canada Walmart Canada Full time

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for...

  • General Merchandise Associate

    2 weeks ago

    Stettler, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • General Merchandise Associate

    6 days ago

    Stettler, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • General Merchandise Associate

    2 weeks ago

    Stettler, Canada Walmart Canada Full time

    Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale of...

  • General Merchandise Associate

    2 weeks ago

    Stettler, Canada Walmart Canada Full time

    Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale of...

  • General Merchandise Associate

    5 days ago

    Stettler, Canada Walmart Canada Full time

    Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale of...

  • Retail Sales Associate

    3 days ago

    Stettler, Canada Fire & Flower Full time

    Fire & Flower is a leading, technology-powered, adult-use cannabis retailer with more than 90 corporate-owned stores in its network. The Company leverages its wholly owned technology development subsidiary, Hifyre Inc., to continually advance its proprietary retail operations model. Retail Sales Associate (Seasonal) Job Overview The Retail Sales Associate,...

  • Meat Associate

    4 weeks ago

    Stettler, Canada Walmart Canada Full time

    Position Summary...A Meat Stocker properly maintains, zones, and stocks his/her assigned area, assists customers and maintains modular and feature presentations while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.What you'll do...1. Zoning the department.2. Rotating stock and checking for expired products.3....

  • Fresh Food Store Associate

    6 days ago

    Stettler, Canada Walmart Canada Full time

    What you'll do...Our Fresh Food associates have been combining the freshness, quality, and selection that customers expect, with the sense of caring and community that Walmart is known for—and it's a winning combination. We owe that success to our incredible team.We have many opportunities in our Fresh Food Departments, including: Bakery AssociateDeli...

  • Over-the-counter Associate

    3 days ago

    Stettler, Canada Walmart Canada Full time

    **Position Summary... **:A Pharmacy Sales Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll do...**: 1....

  • Over-the-Counter Associate

    2 weeks ago

    Stettler, Canada Walmart Canada Full time

    Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.What you'll do...1. Maintaining...

  • Fashion Sales Associate

    5 days ago

    Stettler, Canada Suzanne's & Jenny's Full time

    *Suzanne's & Jenny's is recruiting a part-time Wardrobe Specialist to join our superstar team in Stettler!*Our mission at Suzanne’s is to provide a personalized shopping experience and inspire women to look and feel their best! We have over 50 boutique-style stores across Western Canada and are proud to offer a one-of-a-kind collection of quality brands...

  • Overnight Merchandising Store Associate

    6 days ago

    Stettler, Canada Walmart Canada Full time

    What you'll do...It's pretty much impossible to be in a bad mood when you walk through a bright, colourful Walmart aisle. That's because everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.But we'll let you in on a...

  • Over-the-counter Associate

    1 week ago

    Stettler, Canada Walmart Canada Full time

    **Position Summary... **:A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll...