Construction Warranty

**Construction Warranty & Project Coordinator**

Shape Construction, Canmore

**Position Overview**

We require a full-time permanent Construction Warranty & Project Coordinator to new build deficiency and owner/buyer relations.

**Salary**: $50,000-$65,000 (Depending on experience)

Full-time/Permanent

**Key Responsibilities**

**Buyer Relations**:*
- Build relationships with customers as their first point of contact with warranty and service inquiries.
- Do turnover & pre-turnover walk through with new buyers/owners.
- Do one year warranty walk throughs with owners.
- Communicates, interprets, and assists customers with the resolution of warranty issues.
- Maintain and provide documentation of deficiency repair to buyers.
- Listen to concerns of homeowner and solution find within appropriate time limits.
- Follow up on concerns to ensure they have been resolved.

**Warranty Coordination**:*
- Coordinate with trades to do warranty repairs.
- Verifies that repairs are completed within a timeline.
- Schedule, update and ensure completion of service calls.
- Completes reports and conducts analysis on recurrent service issues.

**Project Coordination**:*
- Document upgrade packages for new builds.
- Assist Project Managers with ad-hoc assignments.

**Skills and Experience**
- Strong analytical and problem-solving skills.
- Strong Costumer relations experience.
- The ability to interpret blueprints.
- Excellent organizational and communication skills.

**Requirements**:

- Must have Vehicle and License.
- Construction experience is considered an asset.
- Negative Criminal Record Check.

**Why Work for Us?**
- We have a health benefits plan (dental, vision, paramedical, short
- and long-term disability, life insurance, etc )
- Monthly cell phone allowance.
- Bonus program.
- We offer competitive wages depending on experience.
- We believe in working hard and having fun

**Salary**: $50,000.00-$65,000.00 per year