Operations Manager, Consulting

4 weeks ago

Markham, Canada IBM Full time

**Introduction**
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

**Your Role and Responsibilities**
IBM Consulting helps our clients solve their most complex business and technical issues. The Canadian Insurance industry is evolving and innovating so they can service their customers and stakeholders better. IBM Consulting is at the forefront of helping our insurance clients transform their business.

As an Operations Manager, you will be at the centre of these transformations, specifically, you will:

- Provide oversight to all day-to-day operations and staff
- Interact with insurance companies daily to ensure adequate services have been received and address any outstanding concerns
- Drive the focus of the business to increase efficiency and effectiveness of data analysis and reporting
- Interact and coordinate scheduling and outputs with GISA executives
- Bridge business needs to technology solutions
- Leverage experience with software development lifecycle and Agile
- Bring an entrepreneurial spirit
- Train / mentor junior resources on SSP processes
- Work as a key member of an engagement team

**Required Technical and Professional Expertise**
- 5+ years of experience in Property & Casualty - Automobile Insurance industry in Canada
- Direct experience working with Automobile Statistical Plan (ASP) data
- Bachelor’s degree in Business, Computer Science or Engineering (or equivalent)
- At least 5 years of experience in Operations
- Minimum 3 years of Guidewire experience with core modules (i.e., Policy Center, Billing Center, Claim Center) and supporting modules (e.g., Digital)
- Certified as a Guidewire Business Analyst (minimum: Associate certification)

**Preferred Technical and Professional Expertise**
- Consulting industry experience
- Experience in Property and Casualty insurance in Canada, and experience with Automobile insurance
- Experience in presenting to a variety of audiences with the ability to communicate complex technical information in a clear and concise manner

**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

Must have the ability to work in Canada without sponsorship.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment withou

  • Consulting Manager

    2 weeks ago

    Markham, Canada New Matrixus Consulting Inc. Full time

    New Matrixus is looking for a **full time, Permanent Consulting** **Manager** for their **business consulting service department**. The manager is reponsible for the management and service quality control of the consulting department. As the management team, the manager is required to participate and devote in the management meetings and decisions. The Job...

  • Operations Consultant

    4 weeks ago

    Markham, Canada Sephora Full time

    **Job ID**: 232827 **Store Name/Number**: ON-Markville (0584) **Address**: 5000 Highway 7 East, Markham, ON L3R 4M9, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. **ESSENTIAL DUTIES AND...

  • Operations Consultant

    4 weeks ago

    Markham, Canada Sephora Full time

    **Job ID**: 232825 **Store Name/Number**: ON-Markville (0584) **Address**: 5000 Highway 7 East, Markham, ON L3R 4M9, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Regular The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. **ESSENTIAL DUTIES AND...

  • Operations Consultant

    3 weeks ago

    Markham, Canada Sephora Full time

    **Job ID**: 232825 **Store Name/Number**: ON-Markville (0584) **Address**: 5000 Highway 7 East, Markham, ON L3R 4M9, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Regular The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. **ESSENTIAL DUTIES AND...

  • Sage CRM Consultant

    2 months ago

    Markham, Canada IWI Consulting Group Full time

    Sage CRM Consultants are given the responsibility for the implementation of Sage CRM and 3rd party software products.Qualifications:Good knowledge of CRM.Good knowledge of windows and Unix servers.Good customer relationship / solution provider.Must have reliable transportation / with a valid “G” license.Must have excellent, organizational, interpersonal,...

  • Sage ERP Consultant

    2 months ago

    Markham, Canada IWI Consulting Group Full time

    Sage ERP Certified Consultants are given the responsibility for the implementation of Sage ERP and 3rd party software products.Qualifications:Good knowledge of ERP.Good knowledge of windows and Unix servers.Good customer relationship / solution provider.Must have reliable transportation / with a valid “G” licence.Must have excellent, organizational,...

  • Sage ERP Consultant

    1 week ago

    Markham, Ontario, Canada IWI Consulting Group Full time

    Sage ERP Certified Consultants are given the responsibility for the implementation of Sage ERP and 3rd party software products.Qualifications:Good knowledge of ERP.Good knowledge of windows and Unix servers.Good customer relationship / solution provider.Must have reliable transportation / with a valid "G" licence.Must have excellent, organizational,...

  • Sage CRM Consultant

    3 weeks ago

    Markham, Canada IWI Consulting Group Full time

    Sage CRM Consultants are given the responsibility for the implementation of Sage CRM and 3rd party software products.Qualifications:Good knowledge of CRM.Good knowledge of windows and Unix servers.Good customer relationship / solution provider.Must have reliable transportation / with a valid “G” license.Must have excellent, organizational, interpersonal,...

  • Sage ERP Consultant

    3 weeks ago

    Markham, Canada IWI Consulting Group Full time

    Sage ERP Certified Consultants are given the responsibility for the implementation of Sage ERP and 3rd party software products.Qualifications:Good knowledge of ERP.Good knowledge of windows and Unix servers.Good customer relationship / solution provider.Must have reliable transportation / with a valid “G” licence.Must have excellent, organizational,...

  • Sage 300 Consultant

    3 days ago

    Markham, Canada IWI Consulting Group Inc Full time

    _Sage 300 _ **Job description** IWI Consulting Group Inc. is a leading Sage ERP service provider based in GTA, Ontario and our business is growing. IWI Consulting Group Inc. assist Canadian businesses and non-profits adapt the best operations and finance system optimization technology, known as Enterprise Resource Planning (ERP), for efficiency and...

  • Sage 300 Consultant

    2 weeks ago

    Markham, Canada IWI Consulting Group Inc Full time

    _Sage 300 _ **Job description** IWI Consulting Group Inc. is a leading Sage ERP service provider based in GTA, Ontario and our business is growing. IWI Consulting Group Inc. assist Canadian businesses and non-profits adapt the best operations and finance system optimization technology, known as Enterprise Resource Planning (ERP), for efficiency and...

  • Senior Manager or Director, Operations Improvement Consulting

    4 weeks ago

    Markham, Canada BDO Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional...

  • Senior Manager or Director, Operations Improvement Consulting

    4 weeks ago

    Markham, Canada BDO Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional...

  • Senior Manager or Director, Operations Improvement Consulting

    4 weeks ago

    Markham, Canada BDO Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional...

  • Senior Manager or Director, Operations Improvement Consulting

    1 month ago

    Markham, Canada BDO Full time

    Putting people first, every day   BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and...

  • Senior Manager or Director, Operations Improvement Consulting

    3 weeks ago

    Markham, Canada BDO Full time

    Putting people first, every day   BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and...

  • Sage 300 / Intacct Consultant

    4 weeks ago

    Markham, Canada IWI Consulting Group Inc Full time

    _Sage 300 / Intacct Consultant _ **Job description** IWI Consulting Group Inc. is a leading Sage ERP service provider based in GTA, Ontario and our business is growing. IWI Consulting Group Inc. assist Canadian businesses and non-profits adapt the best operations and finance system optimization technology, known as Enterprise Resource Planning (ERP), for...

  • Immigration Consultant Assistant

    5 days ago

    Markham, Canada JINTAI Canada Consulting Ltd Full time

    We, Jintai Immigration, are a dynamic and innovative company, in order to adapt to the rapid development of the business, we are now inviting professionals with experience in administration and human resources management to participate in the company's diversification and drive our success. JINTAI commits to helping customers to study, work, and immigrate to...

  • Design Manager

    2 weeks ago

    Markham, Canada Lea Consulting Full time

    Salary: **What is the role?** **Why join LEA?** LEA is an Employee-Owned engineering consulting firm, with a history of 69 years. We provide engineering consulting services in the areas of Transportation, Civil, Structural, and Construction Administration. We have a history of delivering high-quality, widely known projects in the Transportation Practice...

  • Business Management Consultant

    2 months ago

    Markham, Canada Extendicare Canada Full time

    Reporting to the Vice President LTC Operations for managed homes (Extendicare Assist), the Business Management Consultant is a key member of the team focused on growing the Extendicare Assist client base and offering additional value to existing clients. Accountabilities - Create compelling proposals for consulting services and outsourced management...