Program Facilitator, IT and Professional Studies

4 weeks ago


Winnipeg, Canada Red River College Polytechnic Full time

RRC Polytech is a leader in applied
learning and innovation. Our talented
team of employees is passionate
about education, innovation and student
success. We offer competitive salaries,
extensive benefits and the opportunity
for personal and professional growth
in a rewarding career.

At RRC Polytech we are committed to
fostering an inclusive environment, where
all employees and students feel valued,
respected and supported. We aspire to
have a workforce that is representative
of the diversity within our communities,
Indigenous Peoples, persons with
disabilities, racialized persons, persons
of the 2SLGBTQIA+ community and
others who may contribute to the further
diversification of ideas. All qualified
however, Canadians and permanent
residents will be given priority.

If you require this information in an
alternate format, please contact

RRC Polytech is committed to providing accessible employment, and ensuring that our recruitment, assessment and selection process is barrier free.
We thank all applicants for their interest, but only those selected for an interview will be contacted. For more information and other employment
opportunities, visit rrc.ca/hr

**Program Facilitator**
**IT and Professional Studies**
Applicants are to clearly demonstrate how they satisfy the selection criteria in their written

An eligibility list may be created for similar casual, part-time, full-time, and term positions

D U T I E S
Reporting to the Chair, IT and Professional Studies in the School of Continuing Education, the
Program Facilitator is responsible for planning and implementing processes that support student
success and the efficient administration, development, delivery, and promotion of programs. The
Program Facilitator schedules and coordinates courses, timetables, instructor assignments; and
tracks and monitors course enrolment numbers and other activities that ensure efficient
operations of the program area. The incumbent supports instructors in the use of College
computer systems and processes, coordinates resources for classes and solves operational
problems, facilitates student success through the planning and delivery of student information
sessions and program orientation sessions, prepares and edits correspondence, website pages,
and course outlines; and organizes and prepares materials for Advisory Committees, working
groups, faculty and other program-related meetings. The incumbent liaises with external
stakeholders, internal departments, students, and instructors to support program delivery and
maintain positive working relationships.
- R E Q U I R E D Q U A L I F I C A T I O N S- Post-Secondary education in Office Administration or Business Administration/Management;
- an equivalent combination of education and experience may be considered- Experience supporting the delivery of programs and services
- Experience providing customer service to a multicultural and multi-needs customer base
- Experience working in a fast-paced environment where accuracy and attention to detail is
- required - while meeting deadlines- Demonstrates initiative and ability to work independently with mínimal supervision and
- collaboratively within a team environment- Excellent interpersonal skills, including both verbal and written communication, and conflict
- resolution- Ability to maintain confidentiality and handle sensitive issues
- Experience building a respectful workplace culture that promotes diversity, learning

and continuous improvement
- A S S E T S- Experience with College Systems (e.g. LEARN, Infosilem Timetabler DCU, Reporting,

Colleague, Catalogue Maintenance, Maestro)
- C O N D I T I O N S O F E M P L O Y M E N T- Applicants must be legally entitled to work in Canada
- This position may be required to work evenings and/or weekends
- This position may be required to work overtime

RRC Polytech campuses are located on the
lands of Anishinaabe, Ininiwak,
Anishininew, Dakota, and Dené, and the
National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory
Shoal Lake 40 First Nation, the source of
Winnipeg’s clean drinking water. In addition,
we acknowledge Treaty Territories which
provide us with access to electricity we use
in both our personal and professional lives.

C O M P E T I T I O N N U M B E R
2023-130

C L O S I N G D A T E
July 18, 2023

S A L A R Y
$47,774 - $65,326 per annum

P O S I T I O N L O C A T I O N
Notre Dame Campus
(Winnipeg, MB)

P O S I T I O N T Y P E
Full-Time Position Available
Anticipated Start August 21, 2023

A P P L Y O N L I N E A T
rrc.ca/careers


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