Interim Optical Clinic Manager

3 weeks ago


Nanaimo, Canada FYidoctors Full time

FYidoctors is seeking a **Practice Coach **on a Full-Time, interim basis at our Nanaimo - Waddington practice. This is a term position through to approx. February 2026.

This team member will work a schedule of 40 hours per week. Our clinic is open Mondays through Saturdays so the ability to work select Saturdays is required.

**How You’ll Benefit**
- Competitive salary and benefits
- Comprehensive rewards package
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture where collaboration is fostered
- Ongoing training and development opportunities
- FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected compensation for this position is $75,000 to $84,000 per year, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

**Responsibilities**
- Fostering collaboration and teamwork among practice staff
- Building trust and commitment with your work group
- Training, development and coaching of staff to FYidoctors processes, programs, and products
- Delivering legendary customer service along with perfect quality eyewear
- Setting and obtain clinic revenue goals
- Hiring, onboarding and training of new staff
- Scheduling of staff/doctors
- AR/AP
- Benefits submissions and tracking (OHIP and third party)
- Banking deposits and reconciliations
- Inventory management
- All leadership aspects of daily clinic operations
- Minimum two years experience in a customer service focused retail environment
- Minimum one year experience in a coaching or leadership role
- Experience in an optical environment would be considered an asset
- Excellent organization and time management skills
- Excellent oral and written communication skills
- Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
- A reputation for delivering results through successful people management
- General PC knowledge including Microsoft Office (Word, Excel, PowerPoint, Outlook)



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