Supply Chain Operations Manager

2 weeks ago

Toronto, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The Supply Chain Operations Manager serves as the critical link between Supply Chain and Operations across Air Canada's global network including Air Canada Rouge and Jazz for catering/commissary products and equipment availability which includes approximately $ 171M value of Commissary, Alcohol, Capex and F& F. The incumbent is responsible for supplier operational performance, audits and day-to-day supply chain operations.

**Responsibilities**:

- Responsible to monitor and address third-party Supply Chain provider's performance through KPIs, service failures and Corrective Action Plans "CAPs" while proactively seeking for long-term solution implementation.
- Analyze Supply Chain operational issues and challenges, identify and implement solutions based on best practices.
- Accountable to manage and track all emergency shipping requests from Caterers worldwide with responsibility to manage and minimize shipping costs.
- Autonomously make best decisions while balancing operational priorities and cost-savings by authorizing, combining and/or canceling emergency orders.
- Responsible for Fresh and Frozen "F&F" supply chain operations activities including audit on ordering, substitution approvals, resolving issues with F&F product shortage, suppliers delivery delays and follow ups with the Product Team on substitutions. Responsible to make decisions on substitutions, re-organize transportation as required and ensure stakeholders are kept informed for accurate invoicing and payment.
- Accountable to monitor inventories valued at approximately 170M annually
- Responsible to ensure on-time shipping and distribution of catering and commissary products and equipment across the Air Canada network daily.
- Identify and troubleshoot operational challenges that prevent on-time shipping and delivery at station level. Proactively identify and implement solutions.
- Forecast and determine on-going operational requirements, including seasonality and adjust station inventory allotment data as required.
- Collaborate with Supply Chain service provider on daily basis for all operational issues, including "fire-fighting", inventory management and equipment balancing.
- Utilize the online Supply Chain management operations Web Portal to review and analyze daily operational data, monitor each Catering station stock level and plan for the unexpected situations such as emergency shipments.
- Monitor daily F&F activities with Third Parties and resolve shortage and substitution challenges
- Identify and implement cost-saving measures and projects within Regulatory and Safety boundaries.
- Support continuous improvement initiatives such as the Supply Chain Forecasting Module improvement.
- Assist Manager, Supply Chain Operation with CAPEX inventories, balance between station and move surplus to the Central warehouse.
- Maintain and Update the Cabin Services Standards Manual (PUB. 340) and ensure timely publishing of revisions. Prepare Bulletins, check product pictures list to ensure all new items are added to the web portal.
- Draft and issue Supply Chain, Commissary and Product information bulletins to Caterers and Air Canada Catering Operations worldwide.
- Schedule and conduct on-site audits to verify Caterers' compliance with Air Canada SOPs, including inventory management and rotation, metal equipment procedures, etc.
- Ensure adherence to IRAM (Intuitive Risk Assessment Model) for change or introduction of equipment, processes and procedures, and when conducting all investigations (Integrated-AMS Manual, PUB 1, Appendix C).
- Ensure adherence to document retention guidelines (Integrated-AMS Manual, PUB 1, Chapter 4)
- Responsible to be familiar with and refer to Integrated-AMS Manual, PUB 1, Chap 5 for iSMS Management Responsibilities.

**Qualifications**
- University degree in supply chain or relevant field
- Minimum 3-5 years of supply chain, catering and/or airline operations experience
- Strong analytical and organizational skills.
- Sufficient knowledge and experience in airlines onboard catering and operations environment and procedures.
- Ability to autonomously make financially and operationally sound decisions on daily basis.
Self-starter requiring mínimal supervision while being an enthusiastic team player, specifically with cross-functional teams.
- Ability to work flexible hours as required to meet demanding deadlines and operational requirements.
- Knowledge of latest trends in global and airline Supply Chain management practices.
- Must have excellent communication skills in oral and written English. Knowledge of French an asset.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity

  • Project Supply Chain Manager

    6 days ago

    Toronto, Canada ALSTOM Full time

    Req ID:415740 Imagine playing a central role in reducing the carbon footprint of Canada’s busiest public transit system and doing so with a consistently ranked Top Employer with a global reach. As part of the ONxpress consortium, Alstom is proudly working to transform the collective mobility of the Greater Toronto and Hamilton areas (GTHA) through the...

  • Project Supply Chain Manager

    4 weeks ago

    Toronto, Canada ALSTOM Full time

    Req ID:415740 Imagine playing a central role in reducing the carbon footprint of Canada’s busiest public transit system and doing so with a consistently ranked Top Employer with a global reach. As part of the ONxpress consortium, Alstom is proudly working to transform the collective mobility of the Greater Toronto and Hamilton areas (GTHA) through the...

  • Senior Supply Chain Manager

    4 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply Chain Company Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax...

  • Senior Supply Chain Manager

    4 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply Chain Company Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax...

  • Senior Supply Chain Manager

    4 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply Chain Company Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax...

  • Senior Supply Chain Manager

    4 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply ChainCompany Summary:Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax...

  • Senior Supply Chain Manager

    4 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply Chain Company Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax...

  • Senior Supply Chain Manager

    1 day ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply Chain Company Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax...

  • Senior Supply Chain Manager

    4 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply Chain Company Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax...

  • Senior Supply Chain Manager

    4 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply Chain Company Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge...

  • Manager - Supply Chain Management

    4 weeks ago

    Toronto, Canada JAK North America Inc. Full time

    **About us** J.A.K. North America Inc. is a small business, owned and operated in Toronto, ON. We specialize in appliance distribution, importing and brand development. We have a new location near Dufferin and Finch where we manage our US and Canadian based sales, as well as a warehouse that we use for Canadian distribution. Core Responsibilities: - Set...

  • Supply Chain Intern

    1 month ago

    Toronto, Canada Second Bind Full time

    **Description** We are looking for an experienced supply chain manager to ensure our supply chain and logistics operations function properly. In this role, you’ll collaborate with other departments, such as Operations and Finance, to create effective business plans, so teamwork skills are important. You should also have experience in project management,...

  • Supply Chain Supervisor

    1 month ago

    Toronto, Canada Passport Health Full time

    **About Passport Health** Passport Health is the largest provider of travel medical services in North America with more than 250 clinics in the U.S., Canada, and UK. Although Passport Health began working with international travelers, universities, and international aid groups; the company has increasingly been able to leverage its large nationwide network...

  • Manager, Supply Chain

    4 weeks ago

    Toronto, Canada Labatt Breweries of Canada Full time

    Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with...

  • Supply Chain Specialist

    5 days ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Supply Chain Specialist **Position Type**: Regular - Full-Time **Position Location**: Toronto HQ **Grade**: Grade 05 **Requisition ID**: 25968 **JOB PURPOSE**: Reporting to the Sr. Manager Digital Supply Chain, the Supply Chain specialist will effectively support in the execution of Supply Chain functions and digital supply chain...

  • Supply Chain Specialist

    1 month ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Supply Chain Specialist **Position Type**: Regular - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 28069 **JOB PURPOSE**: Reporting to the Sr. Manager Digital Supply Chain, the Supply Chain specialist will effectively support in the execution of Supply Chain functions and digital supply chain initiatives She/he will...

  • Director Supply Chain Management

    22 hours ago

    Toronto, Canada Celestica Full time

    Summary We are currently seeking a Director, Strategic Supply Chain Management to join our team to be a global supply chain focal point and primary interface with Celestica's global supply chain organization, processes and procedures. This person will have responsibilities for Inventory, Supply Chain continuity and productivity for a defined segment. The...

  • Director Supply Chain Management

    17 hours ago

    Toronto, Canada Celestica Full time

    Summary We are currently seeking a Director, Strategic Supply Chain Management to join our team to be a global supply chain focal point and primary interface with Celestica's global supply chain organization, processes and procedures. This person will have responsibilities for Inventory, Supply Chain continuity and productivity for a defined segment. The...

  • Director Supply Chain Management

    1 day ago

    Toronto, Canada Celestica Full time

    Summary We are currently seeking a Director, Strategic Supply Chain Management to join our team to be a global supply chain focal point and primary interface with Celestica's global supply chain organization, processes and procedures. This person will have responsibilities for Inventory, Supply Chain continuity and productivity for a defined segment. The...

  • Senior Supply Chain Manager

    6 days ago

    Toronto, Ontario, Ontario, Canada CAD Industries Ferroviaires Ltée Full time

    Senior Manager Supply Chain Company Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax...