Customer Service Associate
2 weeks ago
We are currently seeking a motivated and customer-oriented individuals to join our team as a Part-Time Indoor Playground Customer Service Attendant in Orillia. As a customer service attendant, you will play a crucial role in providing exceptional service to our visitors and ensuring their overall satisfaction during their time at our indoor playground facility.
**Responsibilities**:
- Welcome and greet customers upon their arrival, creating a warm and friendly atmosphere.
- Provide excellent customer service by addressing inquiries, providing information, and assisting with any concerns or issues that may arise.
- Handle customer admissions, including operating the cash register and processing payments accurately.
- Maintain a clean and organized reception area, ensuring a welcoming environment for all visitors.
- Monitor and maintain the cleanliness of the indoor playground area, including disinfecting equipment and surfaces regularly.
- Ensure compliance with safety rules and regulations, proactively identifying and addressing any potential hazards.
- Collaborate with other team members to ensure smooth operations and a positive customer experience.
- Keep up-to-date with the facility's offerings, promotions, and policies to provide accurate information to customers.
**Requirements**:
- High school diploma or equivalent qualification.
- Previous customer service experience is preferred, ideally in a similar environment such as a playground, recreational center, or entertainment facility.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong organizational skills and attention to detail to effectively manage customer admissions and inquiries.
- Basic computer skills and familiarity with cash register operations/POS
- Flexibility to work part-time hours, including evenings, weekends, and holidays, based on the facility's operating schedule.
- Physical stamina to stand for extended periods and perform light cleaning duties as needed.
- A positive attitude, patience, and a genuine passion for delivering exceptional customer service.
- Knowledge of first aid and CPR is an asset, but not required.
**Job Type**: Part-time
**Salary**: $16.55 per hour
Expected hours: 28 - 35 per week
**Benefits**:
- Flexible schedule
- On-site parking
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
- Weekends only
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Phone etiquette: 1 year (preferred)
Ability to Commute:
- Orillia, ON L3V 7B3 (required)
Work Location: In person
Expected start date: 2023-12-01
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