Restoration Technician

4 weeks ago

Edmonton, Canada First General Services Edmonton Full time

**MITIGATION TECHNICIAN**

At First General Edmonton, we provide emergency mitigation services for damage caused by water, sewer back-ups, fire, smoke damage, wind damage, vehicle impacts, catastrophic storm response, bio/trauma clean-up, asbestos remediation, and full construction services.

We are in search of a Mitigation Technician to join our dynamic team. This role plays a crucial role in safeguarding our clients’ properties and mitigating risks related to environmental hazards. The Mitigation team is responsible for overseeing and conducting various environmental mitigation projects. These projects may include but are not limited to mould remediation, lead abatement, and hazardous material cleanup utilizing specialized equipment and following strict safety protocols to ensure the successful completion of each project.

The Mitigation Technician assists in the fast response to emergency property damage claims and other restoration-related activities within Edmonton and surrounding areas. This position works closely and reports to the Lead Mitigation Technician and Mitigation Managers. This Technician must be organized and driven to complete projects to help clients return to their home.

**Responsibilities include but are not limited to**:

- Assisting with equipment, supplies, and vehicles for emergency claims response.
- Participating in training sessions for new staff, providing guidance on administrative duties and safe work practices.
- Working alongside the Lead Mitigation Technician and team to execute tasks according to project work scopes and requirements.
- Following instructions from Lead Mitigation Technician and Project Managers and communicate any concerns or updates promptly.
- Perform emergency job tasks such as packing, moving contents, tear-outs, setup of equipment, and cleaning.
- Assist in collecting samples of materials and documenting contents at job sites using Encircle.
- Monitor and assist in performing psychometrics using IICRC standards.
- Operate power washer and assist in water extraction as necessary.
- Help secure job sites and maintain equipment, tools and personal protective equipment.
- Participate in vehicle inspections and mitigation training sessions.
- Ensure completion and accuracy of necessary paperwork and digital forms.
- Maintain cleanliness of job sites and proper storage of equipment and supplies.
- Response to after-hour emergency claims as part of a rotational schedule.
- Adhere to all safety policies and procedures.

**Requirements**:

- High School Diploma or equivalent
- Previous experience in the restoration industry is preferred
- Knowledge of IICRC standards and certifications in water or fire restoration an asset
- Standard First Aid and WHMIS Training
- Willingness to travel between sites in the Edmonton and surrounding areas

**Skills**:

- Strong client-facing and customer service skills
- Effective written and verbal communication skills
- Ability to both follow and relay instructions accurately to team members
- Excellent organizational and time management skills
- Working knowledge of Microsoft 365 including MS Office and SharePoint
- Strong problem-solving and decision-making skills

**Work Type**: Full Time, Permanent

**Schedule**: Monday to Friday from 7:30 am to 4:30 pm

Afterhours on-call rotation every 5 to 6 weeks for one week, 24/7

**Travel**: Primarily in Edmonton, sometimes out-of-town day trips

**Salary**: Starting $18 to $27 per hour based on experience and qualifications

**Vacation**: 2 weeks paid out on each paycheque

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company car
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):
**Experience**:

- restoration: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

**Location**:

- Edmonton, AB (preferred)

Work Location: In person

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