Quality Supervisor

3 weeks ago

Mitchell, Canada Lactalis Canada Inc Full time

**Job title**:Quality Supervisor (12-month contract)

**Location**: 100 St. George St., Mitchell (Ontario)
- Benefits and retention bonus will be offered *

**About Us**:
Welcome to Lactalis Canada - where we take pride in being recognized as one of Forbes' 2022 top employers Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy brands such as like Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings. In fact, we’re proud to say our products grace the shelves of an incredible 94% of Canadian households

With a 140-year legacy driven by innovation and unwavering quality, we’re seeking like-minded individuals to join us in shaping our next chapter.

**About the opportunity**:
The Quality Supervisor is responsible for supervising the operations of the Quality lab including 8 unionized Technicians, 2 summer students, lab procedures, documentation control, and the maintenance of lab equipment while ensuring adherence to good laboratory operating procedures.

**The attributes we are looking for**:

- Ensure timely and accurate testing of ingredients and finished products to achieve compliance with product specifications and support on-going efficiency of manufacturing. Provide guidance and supervision to lab employees, production employees and peers to ensure Laboratory programs and methodology are within regulatory and corporate requirements to maintain food safety and product quality.
- Provide leadership and supervision to employees by providing work direction, performance feedback, and recommendations for training and development. Promote a positive labour management relationship and ensure compliance with the Company’s corporate and legal obligations under the Collective Agreement, as well as various statutes and regulations such as the Employment Standards Act, Workers Compensation Act, and the Occupational Health & Safety Act.
- Where applicable Ensure that all internal and external food quality audits are completed with acceptable pass levels and review all recommendations to ensure that the corrective actions are completed within the specified time period.
- Where applicable ensure that all corporate quality measures in the plant are monitored (e.g. HACCP, GMP and Sanitation) by maintaining the plants PQMS systems and by conducting regular plant audits to promote a focus on excellence in quality, yield and cost containment in conjunction with assisting with Continuous Improvement initiatives.
- Reinforce the quality control function by promoting awareness of and adherence to quality control/assurance and product safety standards/principles/practices within all operating group areas, by conducting regular GMP and HACCP training with all employees, analyzing quality trends, and supporting production with problem solving.
- Develop, enhance and verify the lab standard operating specifications (SOP’s) documents and forms. Ensure lab employees complete testing, tasks and documentation requirements in accordance with SOP.
- Where applicable Assist in the improvement of existing products and of the development of new products by reviewing product formulations, product and ingredient specifications, label compliance, packaging approval, SOP’s and Process flows to ensure food quality and regulatory requirements are met.
- Where applicable participate in the development of new or existing products and the introduction of new technology by performing evaluations, on-site inspections and validations to ensure government and internal regulatory requirements are being met.
- Ensure that all quality programs, systems and compliance meet or exceed corporate and legislated specifications by conducting routine product analyses and systems audits to verify compliance.
- Support adherence to departmental budget through on-going monitoring of departmental spending.
- Where applicable, in collaboration with customer service, sales and production, respond to customer and consumer demands.
- Implement comprehensive lab equipment, maintenance and calibration program and routinely verify the accurate functioning of the equipment.
- Assist the Quality Manager to monitor and maintain, in combination with the production department, the cleaning and sanitation programs including the sanitary maintenance procedures.

**What you will bring**:

- Bachelor degree in Dairy or Food Science or an equivalent combination of relevant education and experience
- Three (3) years’ experience in Quality Control/Assurance, preferably in dairy manufacturing
- Knowledge of Quality Assurances programs such as GMP, HACCP and ISO
- Strong team facilitation/leadership skills with a commitment to team development
- Strong interpersonal, and communication skills (verbal and written)
- Leadership / team facilitation skills
- Analytical, problem solving, and decision-making skills
- Experience in managing unionized emp

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