Supervisor Quality Assurance

2 weeks ago

Brampton, Canada Metro Supply Chain Full time

JOIN OUR TEAM

Metro Green is a division of Metro Supply Chain Inc. a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Reporting to the Operations Manager, the QA Supervisor ensures that quality standards and current procedures meet or exceed Canadian regulations for GMP as well as the standards set by our Contract Manufacturing clients.
- Accomplishes Quality Assurance/Human Resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling and disciplining employees
- Write and maintain Client Specifications following quality control guidelines
- Enforce GMP requirements and regulations per operating procedures
- Ensure that the storage, packaging, and warehousing, activities are performed in conformance to Customer, ACMPR, Health Canada and company’s guidelines and standard operating procedures
- Ensure that Quality Management System procedures such as traceability, rework, WIP, hold and release, cleaning and sanitation procedures etc. are strictly followed
- Interact with Operations and Customer Service to work as a team to coordinate movement of product, components and finished goods between warehouse to co-pack area and vice versa
- Work closely with all departments to ensure staff are working in compliance with internal policies and procedures, external client expectations and GMP
- Work closely with Supervisors and Client to ensure production schedules meet required completion dates
- Perform regular quality checks on the production floor to ensure production meets client's standards for accuracy, etc.
- Host regulatory and client audits and assumes responsibility for ensuring that stakeholders are included in proposals for corrective actions
- Other tasks as assigned.

**EDUCATION & EXPERIENCE**:

- QA Certification, degree in food science, pharmaceutical or related discipline from a recognized University or College
- At least 3 years supervisory experience in a QA role
- 5 years’ experience working in a Co-pack environment

**CORE COMPETENCIES**:

- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy

Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

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