Sr. Information Technology Specialist
4 weeks ago
**Non-Technical Maintenance Activities**
- Perform a complete visual inspection of all components
- Wipe down and dust outside of all hardware (PC, Monitors, Peripherals, Printers, Content Displays, or Customer Self-Serve hardware)
- Wipe down and dust surrounding workstation/desk/counter
- Check all PC fans for functionality and vacuum/dust
- Check air vents for all other hardware and vacuum/dust
- Open and vacuum/dust printer components (ie: paper trays)
- Clean scanner bed with glass cleaner for printers with scan functionality
- Ensure all cabling is firmly connected and secured with appropriate cable management
- Ensure appropriate and visible asset labelling, which may include IT support contact information (re-label if necessary)
- Wipe LCD / Touchscreens with glass cleaner
- Check printer paper and toner levels (replace or restock as necessary)
- Ensure Content Displays are displaying the correct content
**Technical Maintenance Activities**
- Calibrate and test touchscreens
- Verify display settings for Monitors, Touchscreens, and Content Displays
- Reboot PC and confirm network connectivity
- Upgrade firmware/software as necessary
- Replace or repair damaged hardware
- Raise tickets for Break/Fix or Level 2/3 assistance for any discovered issue requiring additional support
**Service Coverage Hours**
- Must have PC and Tablet skills
- Must be well versed in MS Windows, MS Office
**Job Type**: Permanent
**Salary**: $26.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Computer repair: 4 years (preferred)
- Preventative maintenance: 4 years (preferred)
- Microsoft Windows Server: 4 years (preferred)
- Microsoft Office: 4 years (preferred)
- Computer networking: 4 years (preferred)
- Break/Fix: 3 years (preferred)
- Workstation: 3 years (preferred)
Work Location: One location
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