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Housekeeping Room Attendant-full Time

4 months ago

Cambridge, Canada FOUR POINTS BY SHERATON CAMBRIDGEKITCHENER Full time

Enters and prepares the room for cleaning.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Remove dirty bed linen and make up bed with clean linen.
- Replace laundry bags and slips.
- Cleans the bathroom.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g. bathrobes
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Empty trash containers
- Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
- Realign furniture to the floor plan.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Update status of rooms cleaned on assignment sheet.
- Return and restock cart at end of shift.

**PREREQUISITES**:
Must be detail oriented, self motivated, with good interpersonal skills and ability to follow instructions. Physical mobility and stamina required, as well as professional attitude.

**Salary**: From $16.00 per hour

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Cambridge, ON N3H5N1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: One location