Paramedic Field Superintendent

About Our Organization:
When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.

As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job Summary:
**Hours of Work**:
42 hours per week based on a 24/7 rotational shift schedule including holidays and weekends.

**Your role**:

- Provide leadership and direction to paramedics enforcing standards as per Ambulance Act, Regional Base Hospital, Guelph-Wellington Paramedic Service Manual of Policies and Procedures and Corporate policies.
- Ensure compliance with all applicable legislative requirements, policies and procedures of the Ministry of Health, Ambulance Act, the Occupational Health and Safety Act and collective agreements.
- Support paramedic staff to ensure the most effective Paramedic Service coverage and the timely and thorough care is provided to patients.
- Monitor incidents and ensure proper documentation is completed and follow-up occurs in a timely manner.
- Initial liaison with various stakeholders within emergency services, professionally represents Guelph-Wellington Paramedic Service.
- Ensures staffing requirements are met and scheduling information is updated in Time Manager.
- Ensure equipment, supplies and fleet are maintained ongoing and after every call in a sanitary and working condition and required stock supply levels are maintained in each vehicle and at each base/ hospital.
- Continually communicate with the C.A.C.C to ensure proper vehicle deployment.
- Maintain service throughout various contingencies.
- Complete initial investigations both internally and externally as required and provide documentation to upper management.
- Maintain certification as a Paramedic as per the Ambulance Act and Local Base Hospital in order to respond to emergencies in a first response capacity as needed, providing patient care and safe transport consistent with MOH Patient Care Standards.
- Perform other related duties as assigned.

**Qualifications**:

- Demonstrated leadership skills acquired through experience supervising staff or leading work teams, preferably in a unionized environment.
- Must be qualified to work as a paramedic, hold current certification under an Ontario base hospital, and meet all requirements of the Ambulance Act of Ontario.
- Possess a valid Class F driver’s licence with a good driving record.
- Knowledge of all applicable acts, regulations and standards regarding Emergency Health Services in Ontario including Ambulance Act, Highway Traffic Act, Coroners Act, Personal Health Information Protection Act (PHIPA)/Health Information Protection Act.
- Training and/or experience with Multi Casual Incidents (MCI) would be an asset.
- Intermediate computer skills with MS Word, Excel, Electronic ACR’s, Automatic Vehicle Locator and scheduling software.
- Excellent communication skills, strong problem solving, conflict resolution and public relation skills are essential.
- Commitment to continuous improvement and quality customer service.
- Ability to manage multiple and changing demands and priorities in high pressure situations.
- Leadership skills with the ability to delegate responsibilities, organize objectives and evaluate subordinates’ effectiveness.
- Knowledge of Occupational Health and Safety Act and other applicable legislation as it relates to the position.
- Ability to exert heavy physical effort to treat and move patients, deliver medical equipment or sort inventory at station and in ambulance.
- Satisfactory Police Record Check (including vulnerable sector screening) must be provided at time of hire.
- Current certification of Physical Agility Evaluations may be required at time of hire

**Rate**:
Non-Union Grade: 5 $97,783.92- $122,229.89

**How to apply**:
The City of Guelph is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.