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Warehouse Associate

5 months ago

Brantford, Canada EMCO Corporation Full time

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

**Job Description**:
As a Warehouse Associate, you will be responsible for picking, packing, shipping and delivery of customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. A high attention to detail will ensure exceptional levels of customer service and satisfaction.

**Additional duties will include**:

- Follow all Health and Safety rules and legislation while performing job functions
- Load and unload trucks, operate forklift and other material handling equipment
- Receiving duties include:

- Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
- Print and verify the computer receiving documents and enter material received into the computer system
- Identify special order material and damaged material and store in proper location
- Note all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
- Picking, packing, and shipping duties include:

- Pick material for customer orders, counting and comparing items to the shipping documentation
- Assemble material and pack appropriately for pick up or shipment to customer
- Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
- Delivery duties
- Drive the EMCO truck in a safe manner and in compliance with company policy, applicable traffic laws and provincial Ministry of Transportation legislation. Destinations include job sites, customer facilities, vendor facilities, other EMCO locations, other wholesaler facilities and any other location as directed by management
- Pick customer orders and load the truck at the Profit Centre with material to be delivered curb side to customers or vendors while ensuring the necessary equipment to safely load the truck is available
- Secure loads properly following all legislation, ensuring nothing will shift, get damaged or fall from the truck
- Unload the correct material at each location and place it where the receiving party wants it and obtain a signature from the receiving party
- Work with customers at the delivery site to resolve shipping discrepancies quickly and accurately
- Load the truck at other locations including material picked up at vendors and returns by customers
- Notify the team of any inventory discrepancies and damaged/defective material that would impact customer service levels
- Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
- Inform the Profit Centre Manager of any safety issues within the warehouse
- Assist teammates in servicing customers at the counter
- Perform other tasks as requested by the Profit Centre Manager
- Perform local pickup and delivery tasks as necessary.

**Qualifications**:

- Grade 12 diploma or equivalent; College and/or University degree an asset
- A minimum of 1 year of experience with warehouse management and supervising a team
- A minimum of 2 years of material handling experience
- Ability to safely operate a forklift and other material handling equipment used within the Profit Centre
- Valid driver’s licence with a clean driver’s abstract
- Possess a strong work ethic and high standard of integrity
- Able to manage multiple projects in a fast paced and stressful environment
- Ability to develop comprehensive knowledge of product sold at the Profit Centre
- Ability to learn and operate the applicable software system used to process orders
- Intermediate math skills

Additional Information
**Why Join Our Team?**

EMCO Corporation is one of Canada’s largest integrated wholesale distributo