Lead Host

4 weeks ago

Whistler, Canada Bar Oso Full time

**Position**:Lead Host
**Reports to**:Restaurant Director

“Oso” meaning “bear” in Spanish, an homage to Whistler’s wildlife - is open daily and offers a profusion of Spanish-influenced small plates, tapas, and house-made charcuterie. The long, convivial bar is the ultimate place to meet for hand-crafted cocktails and inspired wines.

Staff accommodation is currently available

**JOB SUMMARY**:
The Lead Host will set the tone for the entire dining experience through the initial guest contact. The incumbent will oversee the front desk team to ensure all guests are warmly welcomed and efficiently seated in a location that best suits their needs. The Lead Host and front desk team will work closely with management and service staff to ensure the restaurant maximizes each guest experience from beginning to end.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
(Other duties may be assigned as required)
- Coordinate all guests’ needs, special requests, and inquiries to ensure an unparalleled guest experience and assists the team with guest recognition
- Manage a team that will warmly and efficiently welcome and seat guests
- Train new host staff to maintain high standards of service execution
- Act to best resolve problems to the satisfaction of all parties involved
- Ensure all information provided to guests and team members is current and accurate
- Initiate conversations with guests to identify personal preferences and records notes in guest profiles
- Maintain exceptional cleanliness at the host station and in the guest waiting area
- Promote teamwork through daily communication and coordination with other departments
- Possess knowledge of the local area and provides valid and relevant directions, recommendations, and resources to successfully fulfill guest requests
- Maintain a constantly professional, friendly, and hospitable work space
- Attend all departmental meetings and training sessions
- Under the direction of the Restaurant Director and/or Executive Chef, initiates and executes special projects as required

**REQUIRED EXPERIENCE AND QUALIFICATIONS**:

- Minimum 2 years’ relevant hospitality experience in a fine dining environment
- Post-secondary level of education or relevant hospitality degree is an asset
- Strong verbal and written English communication skills
- Must have a passion for delivering outstanding customer service
- Full understanding of and ability to operate, manage, and optimize OpenTable Guest Centre and 7Rooms
- Demonstrates a pleasant phone etiquette with use of professional and clear language
- Must be able to stand for the duration of an entire shift
- A valid Serving it Right certificate is an asset
- Ability to work flexible hours including evenings and weekends

**We Offer**:

- Extended health benefits after 6 months of employment
- Coaching and Feedback
- Advancement Opportunities

This position will remain open until filled.

  • Lead Host/floor Supervisor

    2 weeks ago

    Whistler, Canada Creekbread Full time

    Want to work with a great team? We are hiring a full time Head host / Restaurant Supervisor Leading and supporting staff, engaging with guests, solving any customer service issues, reaching out to potential hosts for our weekly benefit night program, limited administration duties Shifts Friday thru Tuesday starting between 2:30pm & 4:00pm Extended...

  • Lead Host/floor Supervisor

    4 days ago

    Whistler, Canada Creekbread Full time

    Want to work with a great team? We are hiring a full time Head host / Restaurant Supervisor Leading and supporting staff, engaging with guests, solving any customer service issues, reaching out to potential hosts for our weekly benefit night program, limited administration duties Shifts Friday thru Tuesday from 2:30 Extended benefits for those that...

  • Lead Host/floor Supervisor

    3 days ago

    Whistler, Canada Creekbread Full time

    Want to work with a great team? We are hiring a full time Head host / Floor Supervisor Leading and supporting staff, engaging with guests, solving any customer service issues, reaching out to potential hosts for our weekly benefit night program, limited administration duties Shifts Friday thru Tuesday from 2:30 Extended benefits for those that qualify,...

  • Lead Host/floor Supervisor with Housing

    3 days ago

    Whistler, Canada Creekbread Full time

    Want to work with a great team? We are hiring a full time Head host / Floor Supervisor Leading and supporting staff, engaging with guests, solving any customer service issues, reaching out to potential hosts for our weekly benefit night program, limited administration duties Shifts Friday thru Tuesday from 2:30 Extended benefits for those that qualify,...

  • Host

    2 weeks ago

    Whistler, Canada Caramba restaurant Full time

    Caramba is looking to hire hard working, motivated individuals to fill a Lead Host position for the winter and spring. We will provide cross training in our other very important support positions of bussing & food expediting. The host position is a crucial position which involves direct customer interaction and responsibility for customer satisfaction. If...

  • Lead Host/floor Supervisor

    2 weeks ago

    Whistler, Canada Creekbread Full time

    Want to work with a great team? We are hiring a full time Head host / Floor Supervisor Extended benefits for those that qualify, dental, massage, physio. Weekly take-home pizza, shift meals and discounted dine in Gratuities paid out weekly Valid work permit required We do not have staff accommodations at this time Serving it right required Must be...

  • Events Host

    2 weeks ago

    Whistler, Canada Whistler Blackcomb Full time

    **Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...

  • Events Host

    1 week ago

    Whistler, Canada Whistler Blackcomb Full time

    **Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...

  • Events Host

    4 days ago

    Whistler, Canada Whistler Blackcomb Full time

    **Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts and our...

  • Events Host

    2 weeks ago

    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Create Your Experience of a Lifetime Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Events Host

    6 days ago

    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Create Your Experience of a Lifetime Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Event Host Race Services

    2 weeks ago

    Whistler, Canada Whistler Blackcomb Full time

    **Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...

  • Golf Maintenance Lead Hand

    6 days ago

    Whistler, Canada FAIRMONT Full time

    **Company Description** Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular Coastal Mountain Range, Whistler is Canada’s premier, year-round outdoor adventure destination - just two hours...

  • Sales & Events - Bar Hop

    4 days ago

    Whistler, Canada Gibbons Whistler Full time

    **Bar Hop** is hiring Sales Associates and Tour Hosts!** Gibbons Whistler is now hiring part time Bar Hop Sales Associates for the #1 rated nightlife experience in the top year round resort destination in North America! We create incredible events for over 10,000 people a year and specialize in showcasing the best of Whistler to the world. We host a guided...

  • Assistant Manager, Product Sales/Scan

    5 days ago

    Whistler, Canada Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...

  • Assistant Manager, Product Sales/Scan

    2 weeks ago

    Whistler, Canada Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...

  • Assistant Manager, Product Sales/Scan

    2 weeks ago

    Whistler, Canada Whistler Blackcomb Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...

  • Assistant Manager, Product Sales/Scan

    2 weeks ago

    Whistler, Canada Vail Resorts Full time

      Create Your Experience of a Lifetime! Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts...

  • Assistant Manager, Product Sales/Scan

    5 days ago

    Whistler, Canada Vail Resorts Full time

     Create Your Experience of a Lifetime!Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents,...

  • Assistant Manager, Product Sales/Scan

    2 weeks ago

    Whistler, Canada Vail Resorts Full time

     Create Your Experience of a Lifetime!Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents,...